I am so sad and disappointed about our first experience here. It was my birthday and we were also celebrating our 2 year anniversary. I called for reservations for 4 at 6:30pm. Right from the beginning they had given away our reserved table and we had to wait an additional 5 minutes for them to throw something together for us. Not a huge deal but nonetheless, it happened. Our server brought us waters and asked what else we’d like to drink and brought it out promptly. Since is where it turned bad. Our server asked if we wanted refills after 15 minutes of us there, still hasn’t taken our food order. Got us refills 2 times then went about his duties. 30 minutes there and I had to ask him to take our order for our appetizer. 20 minutes later comes our charcuterie board. It was alright, tasted good. My husband, myself and kiddos ate it up fast. Server still hadn’t come by to take our order. I again, had to stop him 45 minutes meeting being there to take our food order. He had actually asked us for another refill and when we declined he started walking away but I called him attention and asked him to take our food order. About 20 more minutes passed and what I assume was the manager must have seen how incredibly unhappy my husband was and came and asked if everything was ok. I told her actually no we want to cancel our meal and get our ticket and go. She apologized, and brought up the fact we were celebrating our Anniversary and said at least let me get your complimentary dessert. I said thank you. About 10 minutes later someone came to our table and started setting food down. I said oh I’m sorry I tried to cancel this before it came out. We don’t want it anymore. We just want the ticket. Lady asked if we wanted to take it to go and my husband and I just wanted to take our kiddos home to eat. It was 8pm now and a school night. She took the food back and the manager came to our table and asked “are you sure you don’t want to take them to go? They’re already made for you.” I told her no, we just wanted to leave. She apologized again and said ok. Then 10 minutes later our server came with the ticket and said again “are you sure you don’t want to take it home?” We again told them no, we just want to leave now. He handed the ticket to my husband and walked off. Knowing we were SO ready to leave and my husband had his card out already I’m not sure why he walked off. We sat another 5 minutes before I took the keys and my kids and waited in the car. My husband had to flag someone down to take the payment so he can sign and leave. It was SO crowded, SO loud, and our wait overall killed our experience. I wish I could say I’d give it another try but we won’t. Though the manager insisted we take our complimentary dessert home she still didn’t give it to us which would have at least shown some type of care and we would have come back but overall we were not happy with the service on our special day and...
Read moreThe two waiters that assisted us were very kind. The hostess could have been a little warmer, she gave a “too busy for you” vibe.
The serving staff who brought out our food didn’t speak at all or if they did it was a murmur. No eye contact barely a smile. Did not ask if we needed anything else with our food, serving staff who were not our waiters at other restaurants have asked if there was anything we would need for our food (ranch, extra napkins, salt/ pepper as there was none at our table).
The lack of warmth from the people working there created a weird atmosphere.
I ordered a Cesar salad as an appetizer and that was pretty good. I ordered a cheese pizza with basil for my main course. The basil was heavy and kinda started hurting my stomach so I scraped a bit off.
My husband ordered a burger. He kept referring to the menu because he doesn’t like when too much sauce or veg gets added to the burger, it makes the bun soggy. So when they brought out the burger it had caramelized onions, lots of lettuce and some tomatoes. The sauce or dressing they put did make the bun soggy. He did not eat his food.
Our waiter did offer to make him a new one, but he didn’t let us know right away. Right after our food was served, my husband let the waiter know he didn’t like his burger because it wasn’t described that way on the menu.
The waiter apologized then walked away, but it took him 15-20 minutes later to come back to let us know they were making him another burger, but I was already done with my food and we were out of time as we had movie tickets for shortly after.
We wish the description of the burger mentioned the veg and sauce because had it been mentioned my husband would have requested it not been added to our order.
Overall it’s a good hang out spot for people looking to drink and socialize, but even the lack of warmth from the staff makes it feel awkward.
For a nice dinner date I would not return here the food wasn’t that good and of course the staff and ambience is a little uncomfortable.
We won’t be in a hurry to...
Read moreThe wife and I wanted to try something new, so we saw this online. We excitedly drove over to check it out. Got seated and were excited to check the menu out. $15 per individual pizza. "Seems pricey" we thought. But we chalked it up to it being delicious and a good sized pizza. Yeah no. She and I were looking around at other tables and quickly realized the size of the pizzas you would receive. They were tiny. We ordered ours now with a bit of worry and apprehension. Keep in mind the price in of itself doesn't bother us. We aren't cheapskates. It's what we might get for that price that worries us.
Our worries were fully realized when our pizzas arrived. They looked good yeah, but once we each picked up a slice we had immediate disappointment. The pizza was so thin!!! There was no fluff or thickness to it at all. Like a stack of 4 pieces of printer paper thin. The size of the pizza was absurdly small for the price as well. Hey maybe the pizza is absolutely fantastic when it comes to taste! No.... not really. We each took a bite and were very underwhelmed. It was ok...OK.... just ok. For that price you should think wow!!! This is great!. Nope. Just ok.
The aesthetic of the restaurant was overly fancy for what it was as well. You sell pizzas.... tiny underwhelming pizzas.... why is your place so fancy looking? I'm going to guess to give the illusion of this place is great so our prices are totally justified. An illusion to make you think it's worth the price. A 40$ ticket later and we left hungry. We each ate our entire pizza, and were still hungry after. She's 4ft 9 and 90 pounds. If your pizza doesn't make her feel full thats a serious issue.
You can go to other places and get better pizza for a lower price. Same thing with their burgers there. $20 for a burger? Get outta here....
Overall the entire experience was highly disappointing. I would give 1 star, but the waitress who took care of us that evening did a great job, so she earned yall a...
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