The Northern Public House — Restaurant in Mill Creek

Unfortunately I can't rate the food and drinks because we didn't make it that far. Went for happy hour, sat down, the place was about 1/4th full but filling. We sat down and were greeted by the waitress. She gave us menus and disappeared. After a minute of watching her walk around we flagged down who ended up being the manger and asked for some happy hour menus. All was fairly well at this point. About 5 min in a member of a large party arrived at another table to say there were more coming. At that point we didn't exist anymore. We watched this waitress look like she was lost. We just sat there and waited for anything. No, water, no, "I've got a big party coming, can I get a drink or food order in", nothing. After 15 min the waitress finally came over to ask us what she could get us. I asked to speak to the manager. The manager was super polite and offered us a round of drinks or what could he do to make it up to us but I said we were leaving and I really just wanted him to be aware of the very poor wait staff. He apologized profusely again and hoped we would come back a different time. Unfortunately my wife has been here a couple of times before and had similar not so great service by the same waitress. I know they are new but unless they can get more consist waitstaff I won't be visiting again which is a shame, I really like the potential of this place. A note about the level of service it would have taken for me to not have said anything, spoke to the manager and walked out.......a simple communication that we existed and what was going on if she was busy or not. Which she wasn't, just poor...

My partner and I like the mushroom burgers here. They make a good cocktail. The beer list is good.

But God forbid you show up after 7pm to get dinner. Once we were turned away at 8:45 on a Sunday night, told they had already done last call because it was too slow.

Tonight we were there at about 9:15 (Saturday night). Their advertised closing time was 11:00 pm. The waiter showed up and says, "oh, you're gonna want food and everything, huh?" I should have just left then. But yes, we came to the restaurant to get food.

We ordered cocktails (easy ones). We ordered dinner(both of us got the same thing: mushroom burgers). We ordered a beer each.

By 9:45 they asked me if I wanted a box. I had half a burger, half a beer, half a cocktail, and the baseball game was not even over yet.

By the time they brought us our check, effectively demanding we leave, I had to leave half my beer on the table, and it was still over half an hour before their advertised closing time.

We paid and left over 20% in tip, as we always do.

I'll never go back. I know when I'm not wanted, and I'm not in the habit of being where...

We must have caught them at the end of a busy weekend - having reviewed the online menu I was pretty excited about trying them out, but was sadly disappointed. I even double checked to be sure I had gone to the correct restaurant. Ordered: Roasted Mushroom Burger - basic bun, not even warmed, the burger was lost in the bun it was so small, and a few pieces of iceberg lettuce, a few lightly cooked mushrooms not the roasted blend of crimini and portabello as stated in the menu, and there were no caramelized onions, and the garlic aioli? I'm not sure what was on the burger, but it wasn't that - McDonalds makes a better burger; Northern House Salad - primarily a iceberg lettuce and 3 pieces of arugula (yes, there were so few, it was easy to count); shoe string fries - luke warm, and chewy from having sat around too long. Should we have sent it back? Probably, but we had already waited 35 minutes and were too exhausted to go elsewhere. But we won't return, and we won't recommend either. They have a great menu, but unfortunately, the reality fell very short...