Thai Stick Restaurant — Restaurant in Millbrae

Guy in charge was very rude and called me back to threaten me that I can not order from them anymore.

And it seems like other yelp reviews have had the same rude experience with a guy that works here.

This will be the first negative review I’ve written on yelp. The award goes the the gentleman that called me about my canceled to go order.

The story: I called in to make an order for pick up at 11 pm. The lady took my order with no problem and when I asked her what the total was I noticed it was higher then Eat24 price. I asked her if ordering from online was less. She said yes. So I mentioned to her “i will order it through eat24. Please cancel my order”. And she said ok and she hung up slightly disappointed. I get a call from her at 12 midnight telling me my order was ready. I told her “no I canceled it and I decided not to order it online”. She said ok. At 12:50am I get a call from a guy who seems like a manager or at least someone in charge. He asked me if I ordered food. I told him “I did, but I canceled it before we hung up the phone” and he goes off telling me I am band from the restaurant. As I tried to calm him down so I can explain to him what happen. then he was saying the person that took the order “is not from here” that she didn’t understand. And he continued with letting me know I am not allowed to order from them again. I accepted it and told him “I cant believe you would treat customers like this”

I called in to order because i thought the local business can possible keep more of the profit.

I’ve been in Millbrae for over 20 years and I am a regular to this location. I can’t believe the attitude he gave me for a miss understanding. I’m glad Thai Stick has lost a long term...

Came here with a craving for Thai food and was left surprised at how delicious everything was! We ordered the egg roll, Pat Thai and cashew chicken and I was blown away at how delicious it was!

The egg rolls were handmade, fresh, super crispy and the sauce to dip them in was phenomenal!

The cashew chicken was delicious! The flavours of the tamarind and palm sugar shown through and complemented the dish so well. Even found out by the owner that all of their sauces are homemade and each order is made right then and there! Fresh!

The Pat Thai was fantastic as well! Not like Pad Thai you get at other places. It was not overloaded with sugar, it was light and delicious!

We met the owner who told us the place has been there for approx 33 years and the love for cooking and bringing authentic Thai food to everyone was their purpose. It made the dishes even better knowing it was made by someone passionate about cooking!

If we were staying in San Francisco for longer I would go again and again! I HIGHLY recommend this place if you are looking for a non-fast food type Thai food and more traditional and made with so much love...

We had eaten here once before, late night. The food was mediocre (Greasy). However, the waiter wasn't very friendly AT ALL. He seemed very irritated. We came back into town and decided to eat here one more time (giving it a second chance). The restaurant was closed MIDAY although the 'open' sign was on and people were inside. We knocked on the window to ask if they would be opening any time soon and the waiter/cook got very IRRATE, screwed up his face, and flung his arms in the air. I'd suppose this motion was telling us to, "Go away," but I cannot be sure since he did not have the decency to come to the door. I will NEVER spend another dime at this eatery....! TERRIBLE SERVICE. Additionally, if the waiter/cook had the nerve to come to the door he would have gotten a piece of my mind. Like really? What kind of customer service are we paying for in 2018? They obviously are not aware of the multitude of Thai restaurants in SF whose food is astronomically better and who provides EXCELLENT service. 10 × thumbs...