Marco's Pizza — Restaurant in Milledgeville

Do not dine in! The pizza was just ok. I wouldn't say the service was necessarily bad...I honestly felt bad for the poor kid at the register who was doing his job just fine but clearly is held back by company or management (not sure which) standards. This particular location in Milledgeville, Georgia has a dining room so I was under the impression that it was a dine in or take out restaurant. Upon ordering and not being asked if I was dining in or taking out I asked if we could dine in. The response was "you can sit and eat but we can't serve you." Weird response but I didn't think too much of it. Go to pick out a table and realize that none of them are clean, none of them have the right number of chairs, every single one has an empty napkin holder, there's shakers of red pepper flakes but no Parmesan and some tables have pizza pan stands... There's a secondary counter that's nicer looking than the counter in use but this one looks nearly abandoned and in the corner there's what looks to have one time been a drink station complete with tea urns that didn't appear to be in use. There was even a sign instructing employees to wash their hands and a paper towel dispenser (closest thing to a napkin I could find) on the wall but no sink. When our pizza was ready I asked for paper plates and parmesan and was told. "We don't have plates and parmesan costs extra" Which I would have been fine paying for had I known that when placing the order. Not gonna do a whole new transaction for parmesan. We ate out of the box. Overall it was an awkward and weird dining experience. What is going on in this location? It's as if Marcos bought/rented what used to be a pizzeria, moved into one side and just ignored the rest of the space. I don't plan on going back. The atmosphere was bad enough to kill my appetite for...

I really like Marcos pizza. At least a dozen times, I have ordered the Pepperoni Magnifico, thin crust, extra cheese, add Italian sausage. It’s always been good. The last two times I ordered there, they got my order wrong. I’m guessing they have a new employee. Anyway about a week ago, I ordered the aforementioned pizza and had it delivered. The driver delivered the pizza but it was several minutes later when I opened the box to discover that it didn’t have any pepperoni whatsoever. I was hungry and didn’t feel like waiting for them to deliver another pizza, so we ate it. It was ok, but really disappointing without pepperoni. About an hour and a half ago, I ordered my usual pizza online and decided to go and pick it up. When they gave it to me, it was the same as the week before: no pepperoni. I pointed it out, and they reviewed my order and agreed it was wrong and immediately started making me a new pizza. I told them I would wait in my truck since I had my dog with me and I didn’t want him getting too hot. A few minutes later, one of the workers brought my corrected pizza out to me. Except it was wrong again. Less wrong than the two previous times as it did have pepperoni, thin crust and extra cheese but no Italian sausage. He said that they put Old World sausage on it. I wasn’t going to wait for them to make another pizza and honestly I didn’t trust them to get it right the third time, so I accepted it and went home and ate it. It was ok and better than the previous week’s but not what I ordered. No offer of a discount or a coupon or anything. I guess making a pizza to order is too much to ask of them. Now I’m hesitant to eat there again because I don’t have any confidence that they can make my pizza correctly. And it’s a bummer because I truly enjoy their pizza (when they make it...

My nephews fiancé order pizza to be delivered at 7:15pm last night and after numerous calls to the store and being told it would be delivered shortly, she went down there to check into it. Was told by mgr the driver was delivering now, she was on the phone with my nephew and he told he there was no delivery. In the meantime the driver comes in and says he delivered it, other customers came in at same time wondering where their order was. The driver told he delivered so, where was the food going and why were there numerous orders sitting there waiting to be delivered. The order had to be remade so, what’s the cost of all this mess???? It was almost 10 at night before the food was delivered by my nephews fiancée. Really???? I see on facebook that this happening all over Georgia, why is this? The company can’t afford enough money for extra drivers when they’re having special events in town. Look at Chik Fil a their employees are paid well and do an excellent job taking care of the customers! I’m really...