House of Chen — Restaurant in Milton

First time I ordered food from here- I got it to-go. I got back to my apartment and took a second bite of my kung-pao chicken to think it was just very chewy... but I pulled a long thick black piece of hair from my mouth that was wrapped around the chicken. I immediately lost my appetite and called the store to ask for a refund. They were not able to offer a refund, but they offered me credit for next time. I recently just ordered the same meal again and asked to have it delivered. It was the night before moving out of my apartment and I had no time to pick it up. The woman on the phone told me to tip the driver. I was going to tip anyways but found being told to tip was rude. I specifically asked if the driver was going to have change for a $20 because that was all I had and she said yes. The driver arrived to my apartment and did not have change for a $20- needless to say I was unable to tip him and felt awful since they told me there would be enough change at the time of delivery. Food was good, customer service alright. Glad I gave them a second try because their food was good- kind of needed to though or I was...

I chose this place because of the ratings (4.2). My coworkers and I just ordered (3 orders). We're giving at least 2 stars because the eggrolls are REALLY delicious and the presentation (nice and neat in a cute container) of the food was nice and they didn't forget anything. The entrees were bland tasting, some of the chicken pieces were old and hard, (we all ordered some kind of chicken), the hot n sour soup was greasy with no flavor and the crispy noodles that came with the soup was bland. Two of the Fortune Cookies were stale; the third one was a fresh one. This is not a do-over; you don't get a second chance to impress...

I was trapped in the Snowpocolypse that hit Georgia 1/28/14. It had already been 4 hours since I left work. The road beyond House of Chen was iced and gridlocked. In the distance there was a bridge and hill that everyone was getting trapped on so I decided to pull into House of Chen for a quick bite to eat. Inside the staff was very friendly and catered to all the trapped commuters. They went above and beyond: they let us stay past closing, they gave us advice about the roads to take, and they were kind/understanding. There food was very good as well. If you are ever in the area and would like some Chinese, give them a...