Taco Bell located on 22nd and Wisconsin. The workers do not acknowledge the customers at all. We ordered online. Before walking into the store there were only three vehicles in drive-thru. There were 3 workers total 2 workers preparing the food 1 on drive thru. There was a total of five people in the store waiting for their orders. Not one employee acknowledge us at the counter nor did they acknowledge the other incoming customers . We had to call out to an employee to see if they had our order. She said no it's not ready. We waited 25 minutes for our order. We had to walk up to the counter again to check on our order . We see two bagged orders on the shelf for door dash and online orders. Not one employee called out for our order. Our order was up there for at least 10 minutes based on the temperature of our food. This is not the first time they did this. They do this repeatedly any business customer service is top priority. Where is Jonathan? He has worked at Taco Bell over a decade and he has excellent customer service skills. Not only that he can have that store running in Tip-Top shape. He knows his customers. He gives what the company wants. Please bring him back. Until then I'd rather take the 8 minute ride 2 South 27th Street. At least I know that they will acknowledge their customers and we will receive our food in a...
Read moreSoooo they close at 12 I’m here a little before 11 and the drive thru and inside are closed and whosever working told us to put in an online order. Got the stupid app, just to get to all the way to the end and the only option is drive thru pick up. Their drive thru is literally blocked off so kinda ridiculous just change your hours then don’t waste peoples time. Like all the open lights are on and there’s a worker I talked to there but she won’t take orders and there’s no way to put one in, so just think you should change your hours then or lose business whatever you’d like. Just barely care for the food anyway so I don’t have a problem not coming back and spreading the word :) oh also would just like to add in the 5/10 minutes I was there trying to place in order I saw at least 10 cars pull in and the pull out. Just want Taco Bell to also know they’re paying their workers to literally do nothing but stand around and close not...
Read moreDisclaimer: this is from an Uber Eats delivery driver. I went to this location to pick up two orders. Was told second would take ten additional minutes. After saying I would have to cancel pickup of the seconf order, the "manager" got beligerent and claimed Uber does not have such a policy (spoiler: it does, waiting longer is voluntary). Began demanding I GIVE HIM MY PHONE to call support (a blatant partnership violation), and even when I had support on speakerphone, the "manager" just ignored Uber re-stating the wait time policy and rudely demanded the ordeds be cancelled.
Taco Bell Corporate, if you are reading this review, please investigate the staff at this location. If other delivery drivers deal with the incident I dealt with, this store is at risk of losing its...
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