Thai Bangkok Restaurant — Restaurant in Milwaukee

The older man has terrible customer service. I have been ordering lunch here for myself and co workers going on three years now. We always have ordered level 2 spice (medium). Today the older man took our order instead of the normal woman. When I got back to the office, we noticed that they were all made Xtra hot, barely edible. One co worker threw their meal away after a couple bites. I called and they said they would fix if I brought the food back. When I got got there after the drive they looked at what I brought and only remade the ones that brought back. They would not remake the lunch that was thrown away. They said I would need to pay for the additional to be remade. He also said there was little to no difference between a medium and an xtra hot spice level. I find it rediculous that you cant correct your full mistake and try to place the blame on a customer that has been ordering thousands of dollars worth of food from you over the last 3 years. I have never had these issues when ordering with the nice woman that works at the counter. Its really disappointing to receive this service after being a loyal customer.

-UPDATE They did reach out after my review to help make up for my poor experience. This was much appreciated! I am upgrading my review to a 4 to reflect the response after a bad review and to reflect the quality of the food that I...

Visiting from STL for business and decided to stop into this little gem. The restaurant has been there a long time so don’t expect modern decor but more of a old school small business that has been there a few decades. That being said the restaurant is VERY clean. We started with their crab wontons. I was pleasantly surprised with a pineapple sauce for the dip instead of the usual bottled sweet n sour sauce you get other places that is way to sweet. The pineapple dipping sauce had a nice balance of flavor and was not too sweet which allowed the wonton to really shine. Their wontons were creamy and crunchy. Great balance. We ordered the Tom Kha Shrimp soup. My husband loved it. Personally I like mine to be more coconut forward and a tad sweeter. I would have also enjoyed a bit more punch of spices. For an entree we had the Pad Pak with Shrimp. It was EXCELLENT. The dish may not look fancy but the flavors were exactly what I would expect a home cooked meal to taste like in this chef’s house. The service was excellent. Kind and friendly man who runs the place. Definitely a restaurant we would visit again. Thank you so much for wonderful meal and...

Food might take a while but if you are willing to wait, it's worth it.

The place is small, VERY casual, and clean. The tables and booths are clean. The food is fresh. Generous portions. The Hmong sausage with Sticky rice has the right amount of spice and they give you way more than other places. The Sweet and Sour chicken is tender, with slices of chicken that is lightly battered and fried versus regular Chinese-style Sweet and Sour that is mostly breading.

The woman who works the phones and front is very kind, she gave me free soup for the long wait time. During my wait, I watched her greet every customer with an almost expert level of customer service while still making people feel welcomed like family. Around noon it gets very busy with carry-out orders and dine-in for lunch. The place was bustling; from couples, families, business people, to groups of friends, all walks of life. That's how you know a place is serving up good food. Support this local establishment...