Wendy's — Restaurant in Milwaukee

Was the only person in the drive through and waited for 3 minutes before someone came over the intercom and asked me to wait, which wasn't an issue since I just assumed they were short staffed. After 5 minutes she asked me to wait again, which as a line formed behind me, I had to. After 3 minutes, I was asked to wait yet again, but after waiting a good 10 minutes she finally said I could order. I tried to get a potato, but they were put, so I ordered 2 Jr. Bacon cheeseburgers and a small fry.

Once I pulled up to the window, the lady took my card and disappeared with my card for approx. 5 minutes. While I waited, I watched a worked fill a drink for herself, then look into the cup, found what I could only assume was a bug, and threw it out. She then proceeded to pull out cups, look in them, and discarded them until she found on clean enough to use (made me really glad I didn't get a drink!)

The lady who took my food came back with my food and once she handed me the bag stared at me like she wasn't sure what I was still doing there. I asked her for my card and she said, "sure. I can get that for you.", she handed me the card and told me they were put of receipt paper.

Once home, I noticed I was missing a sandwich, but as I didn't feel like heading back there again, I decided to go without. Upon biting into the Jr. Bacon cheeseburger, I found that there was zero bacon on it and mayo seemed to be the mean ingredient.

All-in-all, would not recommend this location. Only earned a second star because while the customer service was severely lacking, from the very little interaction I had with them, they seemed like decent human beings and maybe they were just...

Ordered 2 The Ghost pepper Spicy Chicken Sandwich (two cost $15.15 ) Problem 1st was the fact that they put it on a reg chicken patty (yuck) 2 There was mayo used instead of the SPICY RANCH ..3.NO CRISPY ONIONS ON EITHER AS WELL AS NO TOMOTOES ....LIKE It REALLY DOESNT MAKE SENSE... ☹️ WHICH BRINGS ME TO ASK " WHY EVEN SELL IT "" (IF U LACK THE CORRECT ITEMS TO MAKE IT. ) THEN AUDACITY MUST BE FREE BECAUSE WHY WHEN I CALLED UP THERE ..TO SPEAK WIT THE MANAGER ..DID HE SAY THAT WENDYS PHONE NOT WORKING....🤨FAKING HE CAN'T HEAR ME YET HE ONLY HANG UP WHEN IHE REALIZED I WAS COMPLAINTING N REQUESTING A FULL REFUND WITH THE RETURN OF THIS BS( both plain half fixed Sandwichs) I CALLED TO LET THEM KNOW ABOUT MY FOOD NOT ONLY DID HE HANG UP TWICE AFTER ANSWERING IT N Thought he hung up but he was the someone that It's on Me So he TALKING ABOUT THE PHONE DIDN'T WORK WHEN HE CLEARLY HEARD WHAT I SAID THERE WAS TWO GENTLEMEN WORKING AND I DON'T KNOW IF ANYONE ELSE IS Working as I WAS TO LD THERES NO Manager THERE ..THATS SURLY A LIE..n A Manager or Assistant manager IS ALWAYBUT I HOPE THAT MANAGER OR CORPORATE CAN SEE THIS AND SEEK RETRAINING FOR THE TWO MEN WHO WERE WORKING AT 11:02PM JAN.13TH 2025..TBT THEY REALLY NEED TO BE FIRED SINCE THEY ARE RIDE N DISRESPECTFUL RO THE CONSUMER....PLEASE NOTE ;;; THAT THEY HAVE HORRIBLE HORRIBLE CUSTOMER SERVICE ESPECIALLY FOR A DISABLED...

This place does not understand the word fast in fast-food. Lobby is closed I am the 5th car in line it took the better part of an hour and a half. I was there as a door dasher when I finally got to the window I gave them my order information for both orders they hand me a tray of drinks and 3 bags of food I asked what order is what he told me I'm gonna have to figure that out myself to move along they are busy tonight and the receipt is attached to the bags. Fair enough I pulled forward to check my order it wasn't even my food for the first order and the second order was missing stuff I walked to the pick up window and was told no please proceed to the speaker get in line. I'm sorry door dash customer I had door dash customer support. They also atop making food the last 30 to 45 minutes before they close they had am order that came in 30bminutes before close they said they didn't get it bc "THEY IS CLOSED" I said I have thw order here can you make it and door dash will make sure you get paid no I can't policy we closed I can't help you I'm sorry ok but they are open for another 30 minutes I decline all orders from here. I put in a doordash to try it out I chose wendys I wasn't over drafted so it wasn't a glitch or a door dash error I ordered a 4 dollar biggie bag I relieved 3 biggie bags 4 frosty chocolate drinks 2 huge cokes and a Dave's double my receipt wad the...