I see with the review history that management doesn't read or reply to reviews...that's sad. Prices got raised and customer service got lowered. Worse interaction at a Starbucks ever! Was given the wrong drink in the drive thru, no big deal, it's an easy fix. So, I went in the store to let them know. I found the employee that was helping the drive thru employee and I said that I got the wrong drink and what I was supposed to have. His reply was "I didn't take your order" and turned away from me. I said "wow", which I believe that I had every right to say that, because I was so shocked by his remark. Some sift lead gave me my drink and basically dismissed me too and turned away. I questioned the lead on why the treatment and she said she heard that I had said "wow" to the other staff member and that she didn't like that I said that to him and he was busy making food. She said have a nice day and...
Read moreI went through the drive-through right after the Presidential election in 2020. The barista made a huge assumption about who I voted for and I found it presumptive and quite off-putting/rude. I worked for Starbucks for 12 years - I know customer service dos and don’ts. You should not talk politics with customers. You just don’t go there. And you show you’re a fool when you make assumptions about people regarding religion, children, politics, marriage, pregnancy…any of it. Just stick to coffee and small chat!
I used to frequent this drive-through, but after this experience (which was not the first time someone had brought up politics at the drive-through window at this location), I haven’t been back. I go for coffee, not to discuss their politics or mine. Even if we agree, it’s not an...
Read moreStarbucks Kiosk staff, at Safeway on King Rd located in Milwaukie are really good at making my Mocha Frappes just the way I like them! Having them inside grocery stores, is genius!! It takes all my energy just to deal with the grumpy crowded stores! No matter which store or chain I shop at! So it's refreshing to have a pit stop along the way, while I am battling the crowds, angry shoppers and testy clerks everywhere I go these days! Thanks Starbucks @ Safeway on King Rd.... You rock!!! And thanks for being such an example, in the world's worst of...
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