Subway — Restaurant in Mineral Wells

I don't usually write bad reviews. I can only think of one other than this one. I ordered a Flat Bread Ham and Cheese ( I was charged for a Turkey and Ham, which is $0.60 more) & a 5 Meat Italian. I don't eat turkey and asked what I could substitute. I was told 3 different kinds of chicken and shaved steak. I said the shaved steak. I had both toasted. I put the vegetables and dressings on that I wanted. As I'm checking out, the manager told the cashier to up charge my steak. I told him that he should let his employees know what is upcharged, as I wasn't notified to the charge. (I would have still gotten the steak knowing this.) He went on to explain that I couldn't possibly believe that I could substitute a premium meat, such as steak, for a cheap meat, like turkey, without an upcharge. I explained that I'm not complaining about the upcharge, I'm complaining that your employee didn't give me a heads-up that there would be an additional charge. (I would have been happy with another ham or roast beef if I had been given the choice.) His next sentence is why I will never use this subway again. He said and I quote, "Is there anything else I can get for you?". His dismissive behavior over this shows that he doesn't like customers and is not interested in improving his employees knowledge. As long as that manager is still at this subway, I'll not be back. Had my wife not been sick and I was trying to get her food and prescriptions home, I would have walked out without the...

Subway by golf course is gone bad! I started going there cuz one in Walmart had terrible workers but now this is the same. As soon as we pull up this worker sweeping looks at us all mad, and I said.. maybe it's closing time.. check and it's almost 3 hours till closing.. so we go in and the same girl who was sweeping a minute ago announced.. I was sweeping and I just don't feel comfortable back here.. Ok go clean.. so the other girl is making sandwiches.. as is her job, but she was probably irritated about rude girl, and she's very rude yelling asking questions I already answered.. I felt unwanted in there so I took it home.. first girl rung me up but then walked off so second girl finished it had a ton of sauce and she ran out of meat for Philly so it was not full, I repeatedly asked for green peppers and you would think they were paying.. even after toasting I asked for more.. I got 5or 6 -halfed.. but the drink and cookies were good.. as we were pulling out to traffic I thought we were gonna fall in ditch, it gets bigger everytime we go.. but plenty parking.. as we. Left.. my daughter says.. you know they don't get paid good, and I said is it my fault they don't.. NO Is it my fault they chose to work here.. NO! SO PLEASE DO BETTER! APPRECIATE YOU CUSTOMERS! It's so expensive now and after that I hate I went there and wasted $35 that's my monthly eating out.. and I...

A couple of weeks ago I came into this location, and the only thing that made my visit tolerable were the two guys working. There was a lady there that could not tolerate the fact we had even walked in. She wanted us gone. Her attitude was absolutely horrific. We decided to go in today to get dinner, and this same lady greeted us with what do you want? No hello, how are you, how can I help you. She was unhappy we were taking our time to look at the menu. She has no personality, doesn’t bother to be nice, and doesn’t ever smile. I put up with it, but it was honestly so disappointing to come in on a different day and have the same horrible service by the same person. I asked her for a line of ranch and a line of Mayo on my sandwich. She proceeded to add mustard to my sandwich. I was so uncomfortable, and upset with this situation that I told her to leave it alone. I couldn’t spend another second in that building. I wanted this interaction to be over. She disregarded anything my mother said, and just gave her the total. I wanted to leave the food there, but I was raised better. I wasn’t going to lower my standards and attitude to her level. The ladies name tag says Meghan, someone needs to come train her to be nicer with customers, or never have her there alone because her attitude is just going to ruin...