Papa Johns Pizza — Restaurant in Mishawaka

Horrible. First got told they don’t deliver to our house so we were going to pick up. (We got there and there was 6 delivery drivers waiting in line outside.) What’s horrible about that is we were behind a papa johns delivery driver on the way home and they even passed our house to deliver down the road from us. Next we got a notification that the order was ready we showed up 5 minutes after getting this notification and they had done messed up and gave half our order to someone else. As we were waiting the person making our order messed up remaking our order so it was going to be another 15 minutes till we got my food and my boyfriends pizza had been sitting there on the counter for 20 minutes at this point so they had to remake our whole order so we waited a total of 30 extra minutes inside. They had no more orders waiting while we waited inside for them to remake our whole order. Horrible will not be back and would not recommend this location!!! Someone needs to learn how to manage this...

Had a weird experience picking up an order here. The order was a pizza, some wings and garlic knots. I received the pizza, and the cashier just walked away and didn't say anything. I assumed they were still working on the other stuff, but after about ten minutes, I realized the guy who handed it to me didn't even realize I was still there. I got him to come back, explained that the order wasn't complete, he looked at the receipt and walked off. More piddling around, and I began to think about leaving the pizza on the counter and dropping the order. Eventually another employee comes over to help him figure it out. He hands me the wings and knots, and tries to give me another pizza with the order, I guess because he can't remember passing me one a few minutes earlier.

Papa John's if you pay people more you might not have to hire people who get...

Arrived and went into store when app said order was ready, only to find out my order was not ready. After standing in the store for ten minutes with four other people waiting. My name was called and I was handed my order. After arriving home and going to eat we noticed one of the pizzas were wrong, and we were missing extra sauces. With people already hungry we decided to eat it anyway as it was late in the night. After contacting "Toni", they explained it was our responsibility to bring the wrong items back to the store so they could remake it, as I didn't check to make sure I was handed the correct things. Make sure to avoid MY mistake and check everything before...