Absolutely horrible service! Recently stopped there after a long time due to past experiences. I was met by a rude and disrespectful younger woman. She was slow, mumbled her words and multiple times swore during the ordeal. The sandwich was made sloppily and did I mention slow!!! It took 35 minutes to get through the line and to the cash register.
This is the most recent experience but the only experience. Earlier in the year a young man working behind the counter acted like he has a several medical disability while making the sandwich I had requested. I genuinely felt bad for the man as it seemed difficult for him to do the job. However two days later I go to the store and the exact same man was 100% in good health and was joking about how he had pretended to be crippled!!!
This store is a nice convenient area, however I will recommend to everyone I know, to never go to that store until the management cleans up...
Read moreI came in on my lunch today and the kid behind the counter asked how my day was going and when I returned the question he said his day was boring and kept talking about how much he doesn't wanna be at work and how slow the day was and he couldn't wait to leave. When I walked out he even said "enjoy your time off work" in a spiteful sarcastic way. I'm not the kind of person to leave a negative review and but I was so shocked at how rude he was. I was only in the store for maybe five minutes and everything he had to say was negative. It made me feel like I wasn't welcome and I was a burden for disturbing him while he was busy sulking about being at work. Customers should feel welcomed. We are the ones buying the product, aren't we? It wasn't like I even had some complicated order or anything. I just don't want this to happen to anybody else. I definitely won't be coming back, I don't need to be personally offended on my...
Read morePlaced an online order for pickup, and they made one of the sandwiches wrong. Ordered a "Bella Mozza" #5 which literally has mozzarella in the name and description, but they left it off the sandwich. When we called the manager on duty only wanted to argue that the cheese wasn't included on the sandwich. Really, it's literally in the name!? No apology, no offer for a credit, they only wanted us to bring the sandwich back so they could remake it. Ridiculous. Won't be returning to this location if that's how they want to...
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