Subway — Restaurant in Mokena

DO NOT COME HERE I found out my Sandwhich had hair in it after I ate part of the sandwhich. I went back to get a refund and the lady told me she wouldn’t give me a full refund because I ate part of the sandwhich even though I ate part of the hair. She proceeded to put gloves on her hands and open up the sandwich and dissect every inch of it to look for the piece of hair, which she did locate the 5 inch piece of hair. Instead of taking my word for it because the joy of my life would be to come to Subway to somehow benefit from the inconvenience, and that the horrific incompetence and lack of regard for doing the right thing was something I just benefit from. It Took 25 minutes more of my time plus a 10 minute drive there and 10 minute drive back to my house. Plus the initial time getting the sandwich to begin with. The incompetent employee contacted a manager at a remote location and continued to argue with me extensively while holding up the line with other customers waiting to pay for their sandwiches. Then the manager on the phone was completely ignorant not apologetic in any way. Absolutely completely disgusted at the behavior of the entire staff. Also, I’ve come here several times and initially told them “hey these things happened, not a big deal” but after 25 more minutes fighting for a refund for my $16 sandwich is not reasonable. PLUS I GAVE...

I was disappointed in this location. Visited for lunch today with my MIL, the prices have increased dramatically and they are not allowing customers to use coupons. I do understand prices have increased all over but to charge $30.00 for two drinks and two sandwiches and not allow customers to use coupons is absurd. Then when I asked why are coupons not allowed the employee said I don’t know. Unfortunately, today was my last time visiting subway. Two small drinks and two sandwiches for $30.00 is...

My son loves eating Subway. The woman behind the counter was helpful. I don’t eat here. My son eats here with his dad. She mentioned that I should order a kids meal, it is cheaper than just a sandwich meal. It was a rough day for me, and I didn’t even bother looking at the menu. I just order what my son wanted. Thank you for letting me know. This location is clean, bathroom is very clean. Didn’t have a problem with...