KFC — Restaurant in Moline

The staff was friendly and the food was ok and quickly served. However the dining area was gross! The booths were sticky with crumbs on them, there was something spilled on the floor and food crumbs everywhere. The decorative privacy glass was smeared by whoever cleaned it with a dirty towel which I’m assuming is why the benches were sticky. The ladies restroom was not flushing the previous users paper wad. For as slow as they were there is no acceptable excuse for the condition of the dining area. You would think that after a year and a half of a covid pandemic the place would be spotless but I guess people forgot how to work for a living and have respect for the customers and have an honorable work ethic. I sure hope these people aren’t trying to get minimum wage increased to...

KFC 4430 16TH ST MOLINE IL- We have gotten bad chicken @ this location before, but have never complained.This was the worse KFC my family has ever eaten. The chicken was so hard, dry, and over cooked. More than likely, this chicken sat under a heat lamp. Plus the order was incorrect. I spoke to the manager who was rather rude. I repeated my displeasure several times throughout the conversation with this manager as he continued to say things like that's hard to believe or what do you want me to do.This unprofessional manager had the audacity to say, "Yes I know you are displease you have said it 20 times". He told me he would replace the order if I presented the receipt. With his attitude, I will "never" go back and will also tell my family and friends as well...We will find...

Normally a great place but tonight, Halloween, at about 7pm we were the only customers. We ordered our food and was waiting while one girl, Monica, was gathering up our food. Another couple came in with their kids and waited at the counter almost 10 minutes before they walked out. They were never greeted by anyone. The shift manager, Alvin, was right there chatting it up with 2 other employees and there was a girl out on the floor cleaning tables. They all saw them and did nothing. Monica was having to go all around them to get our food and they never offered to help in any way. We let Monica know she was doing a good job and told her it was not her fault about the other customers. Alvin on the other hand needs to learn how to be a better manager and needs better customer...