Dunkin' — Restaurant in Monee

Food is good. Everything I go there I feel rushed. I can't get my order out without the loud mouth behind the speaker talking over me. Then I order a sandwich along with about 3 others, and she keeps asking if I want the first sandwich I ordered.... I said yes calmly. After proceeding with my 3rd sandwich she then proceeded to ask if I still wanted the first sandwich. I don't know what the issue was but if I ordered something why would I not want the sandwich..... like yes I do want it that's why I'm here ordering.... idk. I've been a couple times but if you can pick and choose I would pick somewhere else. I called to just tell them they missed the same sandwich the lady kept asking if I wanted. She called back and said "I asked 3 times if you wanted that sandwich and you said no and we're not charged for it. If you want to come back and pay for it you can get it......" I just hung up. Every time I go there, there is issues somewhere. I would...

Ugh, what a disappointment! I ordered #8461 drive thru at 10:57am and was excited for a good cup of coffee,The coffee was lukewarm and lacked the rich flavor I expect from Dunkin'. Additionally,My medium hot cappuccino was a disaster - it was only half-filled with a ridiculous amount of foam and way too much caramel of course it would be too much caramel when you filled the cup with foam only. The coffee itself was barely present! The food items were also subpar: the plain bagel with cream cheese and croissants were stale and flavorless, and the hashbrowns were undercooked. To top it off, the donut was stale too. What happened to quality control? This order was a total fail. 1/10 would...

No, I give a five out of five star rating because a lot of the staff is very friendly. They understand they listen. The orders are usually correct ever since recently somebody new was hired and I stop there today and I’m going to attach the photo with it my order standing that I always get is large iced mocha with cream and Splenda. Last few times I have gone there or my wife has gone there. We have had issues only on the days when the this new person is working please make sure that you are taking the persons order correctly and that you’re putting it in the system correctly other than that I have...