Lucky's Steakhouse — Restaurant in Monitor Township

Let me take you on a whimsical journey filled with ups and downs.

Many moons ago, we ate at a different location and absolutely fell in love with, of all things, the Wedge salad. Now, we pass this Bay City location many times a year, and I always threaten to stop. But alas, my wife has a gluten allergy, and the menu doesn't look all too promising. But this time, traffic was on my side, so she suggested we stop. The Wedge will be mine! She quickly read some reviews and mentioned that there were quite a few about unfriendly staff. But I shan't be detoured. Friendliness doesn't affect deliciousness. We were met with a stone faced waitress and asked if they had a gluten-free menu..... The allergen list will have to suffice. Maybe steak and mashed potatoes!? Nope, mashed potatoes were on the wheat allergen list. She settles for a basic salad with grilled chicken. But strike 2 appears! Ranch is on the wheat list, and she pleaded. How can this be!? The waitresses responds i dunno, Its. On. The. List...., so she again settles for balsamic vinaigrette. I, of course, order the famed Wedge, with a side of prime rib and mashed potatoes (not too nice of me...i know). The Wedge arrives! I can't wait......what is this? Brown leaves? No chucky blue cheese? Rubbery bacon? Noooooooooooooo. 😭 The main food arrives. The balsamic vinaigrette looks thick and brown like gravy. We both mistaken it for my meal. She quickly asked for the dressing. Oh honey, that is your dressing.....embarrment ensues. But what is this? My wife's salad is suddenly the greatest salad in the world. Success!. The prime rib melts like butter, and the mashed potatoes were substandard. And then halfway into the meal tragedy strikes. A horrific look on my wife's face. Zoned with shock, glued to the table a few across from her direct eyesight. A pour unfortunate soul released the contents of his recently digested meal back into his bowl. Apologies and chaos ensues. We see zero reason why it may have happened. The family of four grabbed what they could and moved tables. The son eventually returned to the scene of the crime to inspect the bread, deeming it worthy. Zero embarrassment, zero remorse, all chill. Staff members now avoid the area like the plague, but they stare for afar. One brave soul tried to remove the plate and failed. It was at this point that the smell wafted over, and we got the check to leave.

TL,DR Luckys has middle-class prices while "trying" to have upper-class looks. The main foods are great, while the sides are subpar. The service was quick. But...

I would never return here if you paid me. We entered and I mentioned to the host that it was my dad's 75th birthday to which she did not reply. I asked if she'd heard me, and she said she did but that they "don't do anything for birthdays." (Like... you could say, "Happy birthday!" like a human who wants to make their guests feel welcome...?) We are seated and the server took forever to come, then our drinks took forever to come. The cucumbers in the salad tasted like the most bitter vinegar/chemical/leaf combination that made me almost lose my appetite. I had to spit the cucumber out of my mouth and into my napkin. I asked someone to bring me another napkin twice, finally they did 20 mins later. My 8-year-old daughter ordered the Jr Sirloin from the Kids Menu, and it arrived hot and bloody like they cooked it rare. It was pinker than my "filet", which I ordered Medium but it came med well +. I do not believe it was a filet as it was very tough. The lobster tail was the smallest and driest I have ever ordered. It was slathered in Old Bay. I didn't get a drink refill of my soda water nor were we served water with our drinks, so I was thirsty throughout. Just assuming the host didn't even bother to mention it was a birthday at the table, let alone a milestone birthday, because the server didn't even offer a dessert menu. It was super depressing. I didn't press it because at that point just two short, poorly prepared courses took two hours from seat to door, and at that point I just wanted to leave. Zero ambiance, almost punitive service, long ticket times, food remarkable only in its sheer inedibility. I'm sad my dad chose this as his birthday meal, the expectations were incredibly low to have left that...

I rarely post negative reviews. Our only (and last) experience at this restaurant was just so bad, that it's warranted. It took us over 30 minutes to be greeted, we were served two breads before ever seeing our drinks. Then, the food sucked too. We ordered our steaks the same way, medium. My steak was under seasoned and very under cooked. My partner's steak was way, way over seasoned and literally beyond well done. My Brussel sprouts were basically raw, covered with cold bacon bits and cold cheese. His Mac and cheese was literally inedible, he took one bite and gagged. I thought there's no way it could have been that gross, so I tried it and it really was. It was as if the cheese sauce had gone sour. Given the long wait to be greeted/get food, we didn't even bother saying anything about the food or else we'd have to risk another wait just to get it fixed. For reference- we got there at 7:30 and didn't leave until almost 9:30. No appetizers, no specialty drinks.. it literally took that long to be greeted, take our order, for two sodas and two entrees & for the waitress to finally bring us our bill. The table behind us asked to send their food back for similar reasons saying their noodles tasted foul. Actually, the entire restaurant had an off, weird smell. You know you had a truly awful experience when you wished you would have just gone to the store for steaks and grilled them at home because that would have been better than paying a restaurant for such subpar food. We will absolutely never come back to this location. We'll be sticking with the...