Starbucks — Restaurant in Monrovia

Love this Starbucks, crushed ice is always a winner for me. 5/12 update : I’m so disappointed yesterday on Mother’s Day I went to Starbucks right before heading to Disney to have a happy Mother’s Day with my fam, as usual i stopped by my favorite Starbucks even though this one is out of my way but I’m a sucker for crushed ice, I order my usual order, I get to the window and I asked the the barista (Elijah) if he charged me for my cold foam because when I was ordered I let him know the app said free cold foam this weekend he then told me you didn’t remind me and he seemed upset and I told him I did remind you, then he hands me a tall size drink and told him I ordered a Venti then he hands Me another drink with the name Ann on it and I said politely oh this is not my drink he then raised his voice and said tell me your order then because I’m a good listener and I told him this is not my order at all, and I also told him I didn’t appreciate his attitude and loud voice I then let him know i didn’t want to speak with him anymore a female supervisor came to the window and she was also rude like if I did something wrong when they kept giving me the wrong drink I was super upset and disappointed I don’t understand why people get jobs to be mean and disrespectful to customers it’s crazy! I had to change from...

Some friends know of my love for a Carmel Macchiato and will provide a gift card so I may indulge. With Covid, I unfortunately have not received any gift cards. Due to my lack of funds for extravagants, I rarely drink any coffee but what the expresso I brew. However, since today was a holiday, I thought to splurge. What a mistake. I guess Starbucks is cutting back on ingredients. I always order extra shot but today it was if I was drinking weak coffee. Nothing of the extra shot, nothing of Carmel....only weak disgusting coffee. Never going back to...

Worst customer service at Starbucks that I’ve ever experienced. This is basically a drive-thru only Starbucks I drove thru- got two regular coffees-I came back an hour later for my free refills using my Starbucks app when I was denied because the policy at this particular Starbucks is that you can’t get a free refill if you leave the premises -however it’s a drive-thru. Not everyone knows the rules and the 18-year-old girl working here should respect Starbucks customer service policy and refill our drinks and explain the rule for next time. very...