UPDATE 1.23.24:

The manager of the restaurant reached out to me immediately after I posted my review to better understand what happened that night. Instead of providing excuses for why the service was so poor, he listened to my concerns, said that he would address them internally and hoped that I would come back for another visit. I haven't been back yet, but my previous experience won't deter me because the manager had been so kind and wanted to ensure that the level of service that his diners experience is elevated and exceeds standards. Getting a phone call was incredibly personal and it shows that they actually care, and that means a great deal to me. So thank you, I appreciate it and I will be back! (Also note for future diners, there IS a coat check!)

Major disappointment. I have been to Faubourg over many years and have always been impressed with the food and the service. Last night the food was good but the service was lackluster - management really needs everyone to brush up on their skills.

When I entered and gave my name at the host desk for my reservation… the gentleman had an incredibly hard time finding it… not because he couldn’t use the system but likely because of the extreme focus he had to apply as there were two other hosts at the stand just barking at each other. I quickly found the other guests in my party who were sat at a table right in front of the door in a relatively vacant restaurant. I did need to check my coat, but upon asking where the coat check was, one of the barkers said “honey we haven’t had a coat check since Covid” …and I was given no alternative assistance.. I guess the solution is for me to sit on my coat in a booth? So that is what I did, not thrilled as it’s a nice coat and would prefer not to sit on my coat as I dine like a toddler, but here we are.

Dinner service was strange, every time a fork was put down, a busser was right behind to pick up the plate. I’m all for speedy service, but it didn’t just feel rushed in an averagely filled restaurant, it was pushy and shocking. A second drink order was missed and the waitress directed her confusion to us instead of apologizing and quickly going to get it. She comped the wine, which was the right thing to do… thank you.

Now it comes time for the check… again, immediately as the dessert plates are cleared the check is dropped. I looked around the restaurant again to see how busy it was, and to do a reality check…. 5 other tables on the patio… and mind you, we had a 6:30 reservation… if it was 10pm I would understand the need for the rush… but this just seemed so aggressive. We were a party of 4 and quite nice diners, if we had been boisterous I could again understand the need to scoot us out quickly.

Anyway so the check is dropped and when we put our credit card down, a man… who I can only assume is the manager with no introduction, quickly picks up the check and and asks us how everything was but with a pace so fast that gave us the impression he was not at all interested in the answer...we all looked at each other a bit stunned after experiencing what we have this evening… but said good, as at this point, we are just ready to leave and unfortunately will probably not be back.