Sizzler — Restaurant in Montebello

Before yesterday, my only experience with Sizzler was one in Bangkok. It was one of the few inexpensive restaurants there that you could get a reasonably good steak but it operated quite differently than the one in Montebello CA. Bangkok Sizzler operated like a real restaurant, A hostess greets you takes you to a table, and gives you a menu. A waiter takes your order, delivers your food and the bill, you pay and leave. I tell you this because it’s nothing like the Sizzler in Montebello CA. There it’s more like your High School Cafeteria but with better food. On entering, you approach what you expect is the hostess station, A lady asks, “You here for the buffet?”, She has to repeat this twice due to the loud music I recognized as the “Eat fast and get the H--- out” style popular in fast food eateries. I explain that I wanted to order from the menu. I wait for her to hand me one and she points to a screen at waist level. The line was building up behind me so I. quickly ordered. A rib eye and the salad bar. “You get one vegetable” she says, rattling them off three times because I still couldn’t hear her. hands me the $30 bill with space for a tip. I’m supposed to tip in advance? —I didn’t. she then hands me a tiny tray with a tiny bowl. When I stare at it, she says, “That’s for the salad, you can sit anywhere. Picking a table, I wondered how a server would know what I ordered. Magically one appeared, confirmed what I ordered and asked if I wanted cheesy bread three times before I could hear him. Workers here must communicate by sign language. The steak was good but not great, the waiter was attentive even though he was serving about ten stations, and the Salad bar was extensive and very fresh. I would rate the food a 3 or 4 star but the High School cafeteria treatment and ambience a one. Other Sizzlers may operate like real restaurants but I doubt I will risk...

Line to get in was quick, George at the counter was so nice, knowledgeable, and helpful. Great front facing employee. Food was constantly filled on salad and hot food bars. It was a really busy Friday night so items needer refilled often. Only real complaint is there were not enough wait staff. Our server brought some requested items, picked up a plate and then left, never to be seen again. No one came and said they were going on break, or off, or that anyone would be taking over. The poor 1 guy that was left was working his hiney off, doing his best handle both sides of the restaurant. Although he only brought us to-go boxes, we gave him the tip since we never saw our server again. He even had the grace to ask, confused, "did I serve you?". We said no but that he'd helped us, and he was working hard for what he was earning. He blushed a bit, reluctantly took the tip (as though he was going to be in trouble?) and we shared we'd not seen any other servers (esp ours) in the last 40 min. He thanked us an went on his way. Young man was a powerhouse and Sizzler is lucky to have him. We saw a couple servers leaving about an hour and a half before closing as the exit door was by our table. As busy as this night was, they should have had more than 1 server on. Other than that we had a great experience and will return. Side note - Parking is VERY limited as the lot is tiny, so highly recommend street park if...

I like to go to Sizzler when I can, when I have the need for a good tasting steak. The Montebello restaurant is the closet to where I live, so frequent that particular one. Today, New Years Day, seemed to be a very busy one, and the wait for food to come out was over long, and when the steak was presented, it wasn't cooked as I would have liked it. Maybe all that was due to a staffing shortage, or just too many customers at one time. But in the end, the experience was a good one. First, the steak, as most Sizzler steaks, was so tasty because of the way they prepare their steaks, that no steak sauce was needed. And the Sweet Potato Casserole was perfection, worth a try if you haven't had it. I wanted to get an order of that to take home. But most importantly, the visit was made all the more satisfactory because of the quality of the Wait Staff. And in particular, waiter named Moises. He was very attentive, and was constantly coming by to see if I needed something, or to let me know when my order would be ready, and without question, took the first steak back because it wasn't cooked the way I was expecting it. Abd it wasn't just me. I could see him handling many able a the same time, and gave everyone the same attention. Moises is the kind of waiter you would expect to find working at a more expensive exclusive restaurant. So I would say the best part of this...