Burger King — Restaurant in Montgomery

By far this store deserves a 0 if I could give it to them. It's very frustrating to go to fast food restaurants and the simplest things no one can get correct. This is not only my first bad experience tonight with a fast food restaurant but my second bad experience with a restaurant tonight. My first restaurant that I went to from my previous review was at Captain D's where they close early and when I went to talk to the associate she literally looked at me turned around disgusted with the manager who made gestures as if they're closing early was okay. So I decided to go down the street to Burger King because my three-year-old son still was hungry. I get to this location, order my food,d all the way home and of course my food is incorrect. But it doesn't stop there. When I returned to the location the manager on duty who know also is telling me now that we're close and there's nothing I can do for you when I asked her why areyare guys closing early when online itc says that you guys close at 12 a.m., and then proceeded to ask her why is my order incorrect. Her comment to me was so you didn't check your food before you left. I asked her is it not my job to pay for something and expect for it to be correct. Her statement was you should have checked your food before you left we're close now you can come back tomorrow and get some food. When I asked her for her name she then told me that I was crazy and that this was ridiculous that I should haven't drove all the way across town to get my order remade and I should have called first while walking away to discuss it with her employees. I truly see why this side of town is declining in sales and revenue. For reference, (order #53, $20.21, time 9:59...

Worst place ive ever delt with there corporate is not organized at all and you can tell clearly there is a lack of communication between them and this location...ive had three orders that were messed up and they have yet to honor my replacement..its always an excuse they dont remember talking to me or who i talked to didnt write my name down or i have to call back on the shift it was done on because the manager just left i work 3 jobs and i dont always have time to go right back to get it fixed...this location is a joke and the management is rude and needs to get their stuff together... There corporate is even worse..no wonder why the staff doesnt give a damn...their employees dont even like working there...if i could give it a lower...

In my past experiences I have been to this location a multitude of times and within those times I have not once had a good experience. I tend to go to the drive on every visit the employees are very inattentive to customers needs, and they mess up my order every time. I had to come all the way back one which was very inconvenient because they gave me the wrong order! It’s like they don’t even want you to “Have It Your Way” they want to do it in their own way how they see fit, I’m a paying customer and should be treated as such so my food should be to my liking. I’m never going to this location again do...