I tried my best to support black businesses, but unfortunately itâs hard to. I drove all the way from Birmingham Alabama to give this place a shot. The hours stated that they were open from 10 AM to 4 PM. I immediately went inside the store at 12 PM there were a couple of cupcakes sitting on the counter And then there were cakes that were inside of a cooler. I tried to purchase three but was denied because I was told that they have to be inside of the vending machine in order to make a purchase, which makes no sense during business hours after hours I can understand, but during business, why should I have to Wait for you to stock a vending machine go outside stand in line and then use my card. I really donât understand this. Iâm a long time KNJ elegant pastries customer but unfortunately, I donât think that I would ever go back to this place because of the customer service that was provided To me, I spoke with other individuals that was outside waiting as well, and a young lady stated the same thing that she does not understand why the cakes would be placed in a vending machine during normal business hours. customers instead of sending them to a machine, maybe it would have been a...
   Read moreLet's start off with the positives! A self-service cake vending machine is so innovative... it's the ATM of cakes! Ordering is super quick and the cakes are đ¤đżmoist! The owner is a doll...super nice and polite.
Not so positive (constructive)...for 2 years I attempted to try this spot, with no luck (always closed). So, I was pleasantly surprised and pleased with the vending machine access. While I do not like standing outside in a line, I can appreciate the convenience, but I think during business hours the option should be for the inside and the vending machine. The cup cakes are priced at $7...with very little cake and a whole lot of cream. Most competitors in the area are serving a whole slice of cake for $3-5. So it's a little overpriced! We tried the biscoff (X2), red velvet, and key-lime. I would love to see the biscoff as a cake with the cookie crumbles and i would like for all of her items to have more cake!
Overall, I would recommend trying it at least once! The cakes are good, you can't deny her that...It's just not enough for the price you pay.
Warning: If you are traveling on a flight, it will not pass screening due to too...
   Read moreI was in hope of purchasing a cake for my husband birthday. Sent my daughter to this establishment to have the cake made. My daughter experience was distasteful. So I thought maybe she (the owner) was having an overwhelming day. Because on social media (TikTok) she is so bubbly. So I went in a few days later and the gentleman that was filling the machine stated as I was opening the door "We are closed " mind you the hours are different on the website(2hours earlier). So, the owner (I am assuming) yelled from the back. What do you need (never came from behind the door) I stated my daughters came in a few days ago and I wanted to proceed with my order. She ask when do you need it (yet yelling from behind the door) , I stated the date and she immediately stated from behind the door ( the whole month of July is booked). I wanted to think differently about this establishment, but... Let's just say at the end I was able to find someone who was just as gifted , professional and made me know she wanted...
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