Waffle House — Restaurant in Montgomery

As a Long Haul Truck Driver, I’ve eaten at a LOT of Waffle Houses all over the country and I have a pretty grounded sense of normal as far as this chain goes. What I observed at this location was a radical departure from normal. The kitchen literally looked like a domestic disturbance had occurred there with skillets and utensils strewn about in stark contrast to the norm with these places being busy but organized, clean and orderly. The table behind me had not been bussed with dishes and food on it from the last patrons and would remain that way for the duration of my visit. There were 2 very young children in diapers playing and crawling all over and under a booth unattended that I assumed belonged to the manager… as she would pop out occasionally and yell at them. My waitress was obviously Brand New… which is fine but she had NOT been trained. She knew none of the Waffle House lingo (Scattered, Smothered, Covered etc), was not proficient in the ways of a waitress (Got no refills or further service once food was brought out) and was very soft spoken… especially to be working in one of the rowdiest WH locations I’ve ever been to! I ordered the same thing I always get… 3 egg Ham n Cheese Omelette with double Ham, Hasbrowns Covered, Raisin Toast and a Coke. I ended up having to call the order out to the cook because he couldn’t hear her over all the ambient hell that was being raised and… she was screwing it up anyway 🙄 The food was a far cry from some of the better locations like Weatherford, Texas or Florence, Kentucky but… it was edible… and they forgot the cheese on the hash browns 🫤 Somehow my order was $4 more expensive at this location than anywhere else in the country… Perhaps the extra $4 is admission to the live unmitigated shit show that’s provided while you dine?? 🤔 In closing… this location is exceptional but not in a good way and is definitely not indicative of how this chain normally does business . I left the waitress a $5 tip and I wish her well in her...

I ordered the all star breakfast. The grits was ok with cheese. The scramble eggs with cheese was good. The bacon was so hard and burnt and they thought it was ok to serve it. The server didnt care what my food looked like. The waffle was so flat like it was watered down batter. I asked do they all come out like that. She said I dont know let me try again. The second one was flatter than the first. She come back to say they all look like that. The waffle even taste watered down. The service from the server was horrible. Yall let me tell you. I walked in and nothing was said. I sat down and she walked past me twice and then said do you need a menu. I already had one why ask. Then I asked for lemonade and she say Are you dining here. I guess she didnt want company tonight. 5 mins later a young man come in and she walks right to him and get his order then say. This handsome young man would like to order but even then somebody else took his order. This lady wild, she starts washing dishes. They got one female taking orders and clearly her mouth hurt cause she keep complaining and got her hand over her mouth to block air from getting into it. Back to my server, she didnt even come back to check on me. I had to call excuse me to get somebody else attention. I wanted a refill on lemonade then she told me no refills on lemonade but all refills on soda. She passed me my check and a Sprite. I paid the ticket and tip. I asked for the location number to this waffle house, I then get a better reaction from the server. I will not return.

Waffle House 835. Needs to do better. Date:...

The negative reviews about this dump are true. Epic fail at the simplest of things like making a proper breakfast. Came in and asked for a coffee, at the same time I started telling the chick that I'm ready to order as well but she just walks away without even a word. Comes back 30 seconds later with her notepad to take my order... Ok, I'm a reasonable man, so I order the classic. She brings me the coffee shortly and lays down ONE (1) creamer. I ask for more. I go to mix my custom brew and notice that there's no sugar on the table. I ask for sugar.

Order arrives and the Bacon is burnt to a crisp. I instantly tell the girl that this won't do and ask for NOT BURNT bacon, and she asks the cook for "not well done" bacon. 4-5 mins go by, my eggs and hash browns are now cold, she brings the bacon and it's practically identical to the first batch and she herself even says "this one doesn't look much different then the first one" but at this point I'm starving and need to go, so I crunch my way through the EXTRA crispy bacon and after waiting an additional 5 mins for my check, because the girl was washing dishes and not once glanced my way for my waving hand, I leave with a $0.22 cent tip. Was I justified?

Waffle House as a brand has gone down in quality big time. This isn't the first time I've had terrible quality food or service at Waffle House in general and I've been going to Waffle Houses around the country from time to time over the years.

Oh and the place was full of smoke, I guessing from the cook constantly overlooking the damn bacon and waffles because mine was near...