The worst service ever . I’m 14 week pregnant and I was craving a tuna sandwich so I went there 6/21 4.30 pm and this lady who says her name is “Issy” which I don’t belive because she didn’t have a name tag star making the sandwich although she didn’t asked me if I want the bread toasted so when the veggies were place I told her that O wanted the bread toasted and she was going to do it with veggies on and I said to her that she can’t do because the veggies are going to get soggy and then she said “ so you don’t want it toasted “ and I told her that she should have asked me that first and she said she never ask and toss the bread to the side and clean her hands , then I said I can you redo it because I want the bread tossed , she said no and practically she went to the side . I got very frustrated and told her she is not giving a good service to a customer and asked her to call her manager and she was very rude raising her voice saying there is no manager and to wait for the manager outside . This kind of disrespectful action towards a customer shouldn’t be happen again . This lady has no customer care knowledge, she left waiting . I film what was happening and she got furious she said I can’t film her and I didn’t I was filming myself . Then she went to to the back and was talking on the phone and I figure she was talking with the manager . Why she didn’t let me talk to the manager when I ask her ? . This is right as customer . This lady practically jump at me with no respect . I hope she learns how to treat customers but this place...
Read moreDon't even waste you're time going there. Just go to the one in Neville Island. The bald guy that works here that wears glasses is absolutely terrible and should not be dealing with customers. Absolutely no manners or respect for the customer. As soon as I walked in he started huffing and puffing and there was NO ONE in the store . He was sitting at a table doing nothing. And just had an attitude right from the start as soon as I opened the door to walk in . Every part of the line where he makes sandwiches was disgusting and so was the glass in front of where he makes food . You would think instead of sitting around doing nothing maybe you should clean your area when you have down time instead of being lazy. If you think making sandwiches and interacting with customers is too difficult then you need to get a new job . This was the absolute worst Subway experience I've ever had and you need to be fired ! You know exactly who you are . I get people have bad days but you still should be respectful...
Read moreHorrible Customer Service. They refused to honor corporate coupons. What is the sense of Subway trying to run promotions and send out coupons in the mail if locations can simply state they dont accept them. They dont have anything posted in their store either. When I told the person I didnt want the subs if they were not going to accept the coupon I started walking towards the door he ran from behind the counter and confronted me. If he doesnt want to accept a Subway coupon it is his choice but I sure as heck dont have to buy his food either. Avoid this Subway...
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