Where do I begin with this first I’ve never not once been treated so poorly by this franchise until today 9 AM sharp I pulled through like I do at least three days a week to order the same breakfast I get every time but this time the price was different I asked the pregnant redheaded lady in the drive through Why the price was different she said it was because I got a pumpkin spice cold brew. I’m very confused by this because I order the same thing every time I come through I don’t understand why it’s a different price I did not get my receipt. She slammed the drive through window closed and didn’t attempt to offer a solution My first order of two orders was incorrect so I called the store to speak to the manager to get that sorted out she had an attitude had a very snotty tone Did not admit fault at all she said that because I ordered a flurry that’s why it was more I responded I didn’t order a flurry she snapped back saying we don’t carry those I responded with that what you just said I ordered “all of this was on speaker phone for my coworkers to hear then she “the manager “ who worked today Put me on hold and then hung up on me i’m a nice person and everyone could tell there was attitude and a condescending tone in her voice since she was on speaker I will be contacting corporate and I will no longer go to this particular location it’s really sad that she could not explain to me why I got charged different prices today when I have several transactions that were all the same price for the same breakfast that I’ve ordered not only from this location but the one in Martinsville I don’t appreciate how I was treated sometimes people just wake up and choose violence and I guess that’s what the manager and the drive-through lady chose this morning not only was my order incorrect, but the price variance is...
Read moreSo I really want to avoid this sounding Sexist, but its likely the way they pair for training here. I go to this location probably once a week and every time and literally every time there is a Lady in the drive thru my order is wrong or messed up or somthing is left out. At first i thought it was confirmation bias, but after joking with a coworker I kept track as it was almost comical. In the last 5 months 22 of of 35 visits my order was wrong and 21 of those times it was a lady working that night. THE ONE time a guy got it wrong was him giving me an extra sandwich. Every other time a guy was there my order was perfect even a few times they ask me to double check to be sure. Even tonight i ordered ahead with the app assuming that 20 spicy nuggets and a chili was easy enough. However i got regular nuggets, no spoon, no crackers. Yet again a lady working the drive thru. I genuinly swear it is only an issue with this Wendy's but its happend to many times to be confirmation bias. Even considering that about 60% of the time a lady is working vs a Guy the proportions dont add up. After tonight im just going to sit and check everything everytime now even if it makes me late into work from my lunch break its gettings excessive...
Read moreI like a good burger. Bacon is high on my list of favorite ingredients. I don't think I could survive without cheese. However I, to the highest of levels, exuberantly enjoy a pretzel bun. So when I saw that Wendy's had a new pretzel bacon pub burger I ordered one immediately. Once I got it home, the doubt set in. I've been wronged by overcrisped or just bad tasting sandwich holders before. But Alas! Not this time. The pretzel was delicious! It was soft but with just the perfect amount of chew that you can only get from boiled bread. It was everything, anyone could want in a pretzel bun. Wait, I'm not finished yet. The burger itself was also equally delicious. The bacon, cheese, pickles, and crispy onions melded into a delicious symphony of flavor. 10/10 No, I was not endorsed by Wendy's to write this, but if they'd like to support me I could use more funds to pay for all the pretzel burgers I'm going to devour. Seriously, it was a really good burger. I'd like to shake the marketing teams hands..um... Or maybe just air-five from a few feet away. No photos available due to the quickness of...
Read more