We love Burger King. We decided to have burgers today because my wife had medical testing to be done. During her break from testing, I came here to get the burgers I ordered through the mobile app. Unfortunately, this time they failed to deliver on their food. We ordered a bacon double cheeseburger and an extra patty, add both onion and light mayo, without pickles and mustard. Well, it came without bacon and onion plus it had both pickles and mustard. All the burger patties had an overcooked dry texture that normally doesn't happen at Burger King. The mozzarella fries were a dark brown color and tasted off. They also did not have any melted cheese pull when bit or broken open. The service was great the front cashier was amazing. He had an upbeat happy type attitude that moved quickly. The atmosphere was standard but couldn't hear the music that one normally expects to hear. We called and the person we spoke to said he would put my name down and all we had to do was stop by and get everything fixed. We hope everything does get fixed and the next time we come here things...
Read moreI had stopped going to burger King quite awhile back for low quality and customer service multiple times in a row. They just built the new building and figured I'd try them tonight 12/26/16. Well they reminded me why I stopped going in the first place. They said they were waiting on fries which is fine since I just knew I was going to get fresh fries. No such luck. Waited an extra 5 mins or so for re-dropped fries. How are you going to make me pay $9 for the meal and give me old, stale, re-dropped fries. I've worked in the restaurant industry long enough to know when that happens. You guys lost me as a customer again. No wonder the parking lot is empty most of the time. Good luck and I hope this helps someone. I won't be recommending Burger King to anyone. I'll actually do my best to keep people from going if they...
Read moreThis Burger King is a real funny one; I was at the drive-through and was having trouble deciding what I wanted because I was unfamiliar with the menu (I was a McD person usually but wanted to try them) so the fella behind the voice was going through all the meals and explaining what / how they were made and was so funny he had my mouth watering...eventually I decided and he was so happy to see me at the window he wanted to make sure I was happy with my order. Just too much, what a real nice experience I had....I was using a coupon I got in the mail and since this experience I have been back 3 times in the last 2 weeks....OMG I'm in love with that juicy Double Cheese Burger thanks to the guy behind the voice box at the Moehead City...
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