Pizza Hut needs to hire better employees. I placed an order for lunch on 12/9/21 at 11:15 am. The delivery time said 20-30 minutes. At 11:36 I got a text message saying my order was out for delivery. The pizza hut location is 3 minutes away from my job. At 11:52 I went to the guard shack where I normally get my orders from. My order wasn't there. I checked the website and it updated saying my delivery time was 40-50 minutes. I called to cancel my order because my lunch break is 12-12:30. Barbara was whom I spoke to at pizza hut. She told me I had to refuse the order to get a refund. I went to my office with nothing to eat. At 12:15 I got a phone call from a total stranger at a different company telling me that the driver delivered my food there. I called back and spoke to Barbara again. She had to call me back when the driver returned. Both Barbara and the delivery driver argued with me about where she delivered my food. And now I have to wait 2-3 days for a refund to go in my account. This experience was horrible. I will not be ordering from this...
Read moreI placed my order and was told it would be ready in 20 minutes. When I got there the young lady told me she had a new cook and she would bring it out to me as soon as it was ready. I waited another 45 minutes and still no food. Finally after going back inside, I got my order only to be lied to and charged for something I didn't even order. When I called, the young lady, who claimed to be the manager on duty, to me she did as her manager instructed her. When I asked why she couldn't tell me my order had been substituted, her response was, "UGH, because we were busy and short staffed!" Never...
Read moreI feel like i was lied to by the lady behind the counter i choose to do curb side pick up i clicked im here when i got there and waited for about 15 mins after my order was ready i watched people walk around in the store and look at my truck i got tired of waiting went in and the lady told me they were not doing curb side because there was no males there and it was dark then i asked about the two males that was in the lobby when i pulled up she said oh yea they arent supposed to even be here but they were in the back i got my pizza and the food was luke warm and it just wasnt the...
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