Dig in, it's a doozy.
I have been going to this phở restaurant for three plus years and loved it. I strictly ordered the beef rare stake phở, with a rate addition of tripe. It was good, fresh flavors and great, friendly service with a normal wait time. This was a go-to place for pick-up during COVID and was enjoyed by friends and family in person pre-COVID shut down and takeout during COVID. Recently (Jan 2023), the restaurant changed owners. Having not been in a while, and finally convincing my partner to go after long complaining I haven't had phở in too long, we ventured in around 6:30 on a week night, thinking the new ownership wouldn't affect the quality of the food or experience. Wow were we wrong.
Not only was the restaurant as quiet as a wild west town when the outlaws roll in (sans the excitement of a wild west dispute), it took a while for us to be acknowledged, seated and for our order to be taken. After we ordered, my partner's fried rice arrived, I waited and waited and waited for my phở. My hot tea in a to-go coffee cup (whaaa? weird) arrived, but my phở was clearly forgotten. My partner ate their fried rice while we waited and FINALLY the phở arrived. To my extreme disappointment, the phở was FLAVORLESS and extremely LACKING in flank steak. The steak that was in the soup had clearly been sitting for a long while as it was tough and dry, not at all the freshly cooked by broth raw steak that I usually received from this restaurant. The broth was painfully dull, underwhelming, and completely lacking in spice or beef flavor. The limes and basil were even less than exciting, which were the most delightful limes and Thai basil I've experienced in the area aside from the local Farmers' Market. Along with the main dishes, we also ordered spring rolls with shrimps and chicken. The spring rolls came out after the main dishes (reminder, one of which was VERY late) and the chicken was drier than driftwood on an arid beach. On top it all, my partner's fried rice was riddled with eggshells. Not the crunch one is looking for in food.
In addition to the let down of the wait time for the food and the food itself, a gentleman meandered around the small restaurant space duct-taping furniture and going in and out a door in the middle of the eating area the entire time we ate. It was uncomfortable and distracting, especially for me, as my back was to the narrow eating area and the wandering man.
After we finished our abnormally long, drawn out meal, we went to pay at the counter and no one came to take our payment. The wandering man and another person were eating at a boot near the register and didn't act for around 5 minutes, but the man finally yelled to the back and someone came out. Needless to say, no tip was left.
My partner and I pass this restaurant three to five times a week around 5-6pm and notice it's closed or there are low to no patrons. Sadly, it's no surprise. I am highly disappointed this establishment went from yummy to...
Read moreBEFORE NEW MANAGEMENT: I genuinely love this restaurant! The owners are super sweet and friendly and will make sure you are taken care of. The place is incredibly clean (except for the bathrooms, twice, but they were very understaffed when I went those times)!
The food is delicious. Any of the pho dishes are good, it just depends on what you prefer. My husband got the Vermicelli noodles and I got rice. Both were very good and the broth is great in any of the pho bowls. They also have sandwiches, salad, and plates with different noodles or rice dishes. So far everything I have tried, I liked.
The bill is cheaper if you pay cash, but they do accept credit cards.
Overall a great place to eat with quite a few different options for everyone!
UPDATE: this restaurant was recently sold to someone else and the recipes and quality of food are not the same. It isn’t bad or inedible, but it also isn’t the best pho in Morgan hill any longer. I ate with my family and we all agreed that there was seasoning lacking in all our dishes.
I give them props for their friendly and fast service, that’s why I am not rating them any lower, but unfortunately will not...
Read moreMy sister and I went here for lunch. Typically, when we go out to eat I convince her to pay. It seems only fair, she's had more time to save and more experience earning. I also value money more than she does. She let's other values like family and helping people, consume majority of her energy. Why should I lose something that I value more than her? She ended up saying that she wasn't feeling too well so if anything I should pay for her. That didn't make sense to me because I know how much she likes helping people. I thought it would make her feel better by helping her little baby brother by paying for my meal. She said that she didn't need my help, what she needed was to feel heard. Essentially, I needed to say "it must suck that you're not feeling well". It'd be better if that was said in a more caring way, but I think that was the gist of what she needed. Anyway, we ended up splitting lunch. I got the chow mein and she got the pho, we...
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