I visited the Jewel Box after an Internet search for a specific style of ring led me to them. I worked with Michelle to customize an engagement ring setting to replace my original ring for my 10-year wedding anniversary. I was able to visit the store in person and I'm so glad I did!
With her help, I selected a setting that hadn't caught my eye online - but in person it really stood out as the right option for me. Michelle made the process easy, emailing me with updates and showing me a simulation of what my finished ring would look like. When the covid-19 crisis hit, I was worried my ring would be delayed indefinitely. Instead, the team managed to finish the work on time and Michelle personally drove it to meet me halfway so I could pick it up!
I really appreciated their dedication to service. My ring is gorgeous, and I was able to support a local business with...
   Read more"Above and Beyond" I cannot say enough about my experience at Jewel Box Morgan Hill. From the moment I walked in, everyone made me feel like a valued guest rather than just a customer. Tracey and Josh took the time to listen to exactly what I was looking for, offered thoughtful suggestions, and went the extra mile to make sure I was completely happy with my purchase.
Their knowledge, professionalism, and genuine kindness truly set them apart. Itâs rare to find a business that combines exceptional craftsmanship with customer service that feels this personal and caring.
They didnât just sell me jewelryâthey created an experience Iâll remember and cherish. I left not only with a beautiful wedding set but with complete confidence that Iâll be returning for all my future jewelry needs.
Highly...
   Read moreStopped by to get my rings cleaned and I thought I would have to leave them and pick up the next day. I had my 6 year old daughter with me and I was looking for earings for her birthday. I learned that they do piercings at the store and thankfully she said that they do both ears at the same time so it's not as scary. Needless to say my daughter is not so ready....but in a few minutes she said your rings are done. WOW....that was wonderful and then I went to pay and she just laughed and said no no charge. If I could I would get one of everything in there for my daughter....but at least we will be back for the ears.....when she is ready! Thank you for such a...
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