Starbucks — Restaurant in Morgantown

I’m am sorry to write this but my family has an absolutely awful experience at this Starbucks. My family has been spending several sleepless nights at the hospital dealing with the slow passing of my grandmother. Needless to say it has been an emotional and physically exhausting experience. Today, we needed to at least get a bit to eat from days of barely staying together mentally.

As we went down to treat my mom to a danish and some coffee. The employees there could barely be bothered to talk or at least attempt bare minimum customer service. While I am waiting at the register, they are just talking to themselves back faced to the register. After finally getting their attention I placed my order (two danishes and a coffee). I grabbed the food and headed back up the elevator only to realize that there was just one danish. I had thought that my mind, being in the fog it is, didn’t order a second one, but the receipt said two. I went back down to ask for my second one. They ignored for the first half and when I finally got their attention again asked for the second one. They gave a bit of attitude, and said stuff like we can’t do anything unless you can prove (which i have the receipt to prove). They continued to give unnecessary attitude. I’ll admit that I did raise my volume a bit. I am tired, and emotionally drained due to the situation of my grandparent and everything that comes with it. I had mentioned that I am dealing with the death of my grandmother just upstairs. and to that they just toss the danish on the counter top and said “good luck to your grandma” in the most condescending manner. Who says that? I’m sorry that hearing up a pastry for 30 seconds is so emotionally taxing for you. It is extremely unprofessional costumer service especially is you are working in high emotional places like a hospital settings I get it, not every job and day so great. But maybe consider the environment and situation people you are working around in? This place leaves a sick spot in my stomachs So...

This was the worst Starbucks I've ever been to. I told them exactly how to make my drink and they asked me to repeat myself 3 times. Had no idea what foam was and put a huge glob of sweet cream on top that was at least 1/4 of the cup thick. The guy that waited on me and took my money explained they didn't have nitro but could make the cold brew. Ok that's fine just make it how I asked minus the nitro please. One kid was on his phone the entire time and one girl standing around doing nothing. The kid that made it was so clueless. When I told them this looks nothing like my drink they just said its sweet cream. I asked where the cinnamon was and they still looked at me like I was crazy. I walked out cause i was tired of trying to explain and tried to take a drink I and all i got was a glob of cream. I took it back and they looked at me like I was crazy once again. I told them I could not drink this and just to give me something else. This store clearly needs trained in what Starbucks has to offer and also in custom orders. I was so disappointed because I'm a big Starbucks buyer and this is the 1st time I've ever been disappointed. You need...

While the layout is nice and there is plenty of seats both inside the Starbucks as well as outside. It seems they r flash than substance. I ordered an espresso drink from a lady who just looked angry to be here and because I was in my street clothes not my scrubs, was not as friendly to me as she was to the docs in front of me. I ordered a drink and sandwich and took 10 minutes and the eggs OK my sandwich were still ice and bacon undercooked. I will not be waisting anymore money on their food at least. And from the customer service just get stuff from the cafeteria the coffee was...