Starbucks — Restaurant in Morrisville

Honestly the worst customer service experience I’ve ever had. Not just at a Starbucks but anywhere. I asked for a tall green tea and was given an iced green tea. No big deal, I’ll even take the blame for that - maybe I should’ve said hot. But the lady behind the counter rolled her eyes at me, scoffed, and acted like it was the biggest inconvenience she had ever dealt with in her life. She then tries to charge me 2 bucks more for a hot tea - this isn’t my first time at Starbucks, I know that’s not right, so I said forget it I’ll just drink the iced tea. Then she turns around and hands me a matcha latte which I never asked for (I can’t have dairy) so again I tell her I’ll just drink the iced tea. Then, finally, she hands me a hot green tea, and as I turn around to leave, she proceeds to make fun of me to her coworkers. All around horrible,...

This location is completely inefficient and located in the worst place to be inefficient (an airport). The order line and pickup line were complete chaos. Before I placed my order, I asked the cashier if they were backed up on food orders because I noticed there were a lot of abandoned orders at the pickup counter. She proceeded to ask the employee who was making the food, and she responded, “No. People are just being inpatient,” which is what informed my decision to order a sandwich. I then waited 20 minutes before finally giving up and abandoning my order because I didn’t want to miss my flight. This was after waiting 20 minutes to place an order, and while I waited I watched several other people leave without receiving their order. There’s no reason it should ever take 40+ minutes to pick up an order at any Starbucks, let alone an...

Horrible service, un-educated staff and manager. Gluten/celiac community be aware!!!!! I just asked a simple question to the cashier. " do u have gluten free option in the bread, muffins or cakes". I asked because I have noticed more and more places are starting to have gluten free options. The cashier said "I don't know" and didn't offer to ask someone else or manager. I asked to speak to the manager. The manager Julie said " all of that (and point to the case of food) is all gluten free." How ignorant can u be to say something like that. If I took her word for it I would be in the hospital right now. No place on the menu or case says anything is gluten free. Starbucks needs to be careful. Starbucks could have a serious illness or lawsuit on their hands if the staff is...