Mosby's Pub — Restaurant in Mount Joy

This used to be our place, my wife and I met here in 2018 and it was amazing for 2+ years. In early 2021 things changed, service was different, food was bad. We stopped coming for a while.

We’ve been here 3 times in the last 2 weeks. The first time was a Tuesday, the place was dead, it smelled like smoke, so much so we said something and the hostess blamed upstairs neighbors. Food and service was ok this time.

My wife and I returned a few days later on a Thursday, smoke smell was gone…so the person upstairs stopped smoking? Anyhow we had a decent meal and drinks.

The we went back Wednesday this past week we had to wait 10 minutes to get seated, the first table we found was dirty, the second was fine but the floor was dirty. Place was empty again.

My wifes salad had bad lettuce, like brown, rotten, old. You know the dark stuff that smells funny yeah. How hard is it to make sure the lettuce is fresh when making a salad, its not hard. So we said something and the waitress Serenity who was very nice asked “what would you like me to do?” as in we wanted something, we didn't. Then we noticed an older male helping her so we asked who that was and were told it was the manager Jim. When it came time for then check Serenity says “hope everything was good?”

No it wasn't, the salad was awful and we said that and in any other respectable restaurant the manager would come and apologize. But we didn't get that and the gross salad that my wife didn't eat was not comped either; again we didn’t ask but come on.

Do better Mosbys. We won't be back for a long time, but hoping the place my wife and I met at...

Decent food, with a few standouts, but terrible service problems.

We've eaten here off and on for years. They do some things really well. Their spicy Maryland crab soup is excellent (although they don't have it every day). Their wings are really good. There are good salads, sandwiches, and wraps.

But the service there is hit or miss. And when it misses, it misses big. We had stopped coming for lunch because everything took so long: ordering, the food arriving, drink service, the check. We'd be waiting 10 minutes or more longer than seemed reasonable, for each part of the meal. And this was when the place was empty.

We recently had a family dinner there, hoping that service in the evening would be better. It wasn't.

Granted, they were crowded, but the meals were brought out so poorly timed that I really couldn't figure out the logic. There was a 5 minute gap between when the first person's meal came out, and the next set of meals. Then it was a good 20 more minutes before the last person's meal was brought out. Most of the rest of the table had finished eating by then.

They apologized, blaming another large party, but clearly they had forgotten to make the last dish, and our waitress didn't seem to care (we had to go track her down several times).

They offered a free dessert, but really comping the entree would have been more appropriate.

Other dishes (including broiled fish) were served cold.

I'm giving 2 stars, because if you get a good server, the experience can be much better. But service like I described is not an isolated, or even...

Finally with a new owner that I dont know I can write my review. I used to work there as a hostess/busser. I had 2 jobs and over worked myself there. The previous manager was always on his phone and never helped me when it was busy and then WHEN he did he didnt tell me about any arrangements and if a waitress didnt get assigned a table he would put the blame on me. One time I was really sick and had to call off because i was losing my voice and called the owner and told him I couldn't be in because I barely lost my voice. And he heard how bad my voice was. I then posted a pic of my nails on IG and a coworker saw and showed the owner and said I was out getting my nails done mean while I was home in my pjs in bed?! He said i let everyone down.. 2 days later when i had my voice back i called the owner and apologized (tho theres nothing to be sorry for) and told him that there was a misunderstanding and he thought I was lying and threatened to fire me?! I NEVER got an apology.

Now theres a new owner. He cut people who has already been working there, their pay. Who does that? And my friend that had worked there for 7 years and is a very good person gets fired out of the blue with no warning after working a double shift. While the owner was out of the country he calls up the bar and tells them to fire her?! Why would you randomly think on vacation to fire someone. It couldve waited when he got back or been done before she worked her self. And even better yet. GIVEN HER A NOTICE OR WARNING.

SO unethical, thoughtless,...