Frank's in Budd Lake is nestled behind Burger King off Rte 46 & Naughright Rd, but is worth the trip into this empty strip mall.
I was greeted warmly and immediately and I was asked how hot I wanted my slice - a RARE touch of customer service. When my 'warm but not too hot' slice came out, the temp was just right! The crust was NYC thin and crispy, but not floppy! Haven't found that in NJ very much - well done.
The sauce had a nice flavor to it, but it didn't speak to me immediately. There could have been more cheese, but it had a good consistency and let the sauce come thru. The pepperoni was clearly fresh, though not as spicy as I like it - but I could add to it with the wide array of spices available!
A good slice with strong service and the ability to make it as flavorful...
Read moreWe were customers of Frank’s for years but when I purchased a bunch of sandwiches back in the summer I had asked for a bag for the sodas as I could not carry them out individually. The guy behind the desk just rudely handed me a bad and made me bag the sodas myself. Then today, I go back and the woman behind the counter, who I believe is the owner, does pretty much the same thing. Had a bunch of sandwiches to take and a couple of sodas. She didn’t even have the courtesy to place the sodas in a bag and when I asked her for one she rudely told me to put the sodas in the box along with the sandwiches. Didn’t even have the courtesy to place them for me. Horrible customer service. We always were faithful customers but no more. We will be bringing our...
Read moreWow. We ordered a family special. It Came with a Large pizza, cheese steak , and fries. Along with it we ordered a breaded chicken bacon ranch panini. And two desserts. Peanut butter pie, and a slice of oreo cake. Pizza had barely ANY sauce. Had no flavor AT ALL. Terrible. We asked for a small side of sauce for the cheese steak and was charged $1.50 for it. The PB pie was like rubber. Oreo cake was tasteless. Both were the tiniest desserts I have ever seen for the price. Outrageous. Soooo angry and disappointed. The cheese steak was disgusting. The meat tasted so bad. The only thing that was half decent was the panini and the garlic knots ( which were complimentary. Go figure).. Anyway, just be cautious. I would never recommend this place to...
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