1st off the sandwich artist had as much interest in her job as someone who's been court ordered to shovel s* all day. She moved with the speed of a sloth🦥. I witnessed her make 4 subs with out once considering, much less actually changing her gloves. Even took a trip to the walk in cooler and back; continuing to prepare food with the very same pair of gloves she put on when she started my order. My sandwich was built directly on the hinge so that all the items on the bread went from one side to the other. No way for the flavor of the sub to be experienced in 1 bit but, rather many bits as I worked my way from left to right. Lastly, she never greeted anyone , including myself when we came inside, nor wished us well as we left. There were no meatballs for the sub I wanted and the sandwich artist 1st told me right out of hand that they, too, were out of my second choice(steak), but then grudgingly went to the back to check in the walk in cooler where she found a cambro of defrosted steak meat. It was not weighed out and I know for sure she eye balled the amount onto my bread at about ½ the amount of meat normally portioned for a foot long sub. I literally had sections of bread with only the tremendous amount of buffalo sauce she doused my sub with when I explicitly said, "Not much sauce, please. I can't do much spicy. I will avoid eating at this Subway at all cost and tell anyone who will listen to do the same citing...
Read moreLet me start off by saying I worked at this exact Subway when I was 16, and it is not a difficult job. We ordered the signature wraps from the website, and set to pick up at this location. When I got there half of the order wasn't ready yet. He went to hand it to me and said "Oh man, I forgot the kids meal." How you forget something that's printed on a sheet for you to read is beyond me. I was able to look past that though, it happens. When I got home my wife and I went to open up the wraps to see who's was who's and they literally looked identical. This wouldn't be a problem if we had ordered the same thing. Her entire order was wrong. She got the wrong cheese, no sauces, half the veggies she ordered weren't on there, but veggies she did NOT order were on there. My wrap was also missing veggies, and the specific sauce I ordered. Needless to say we aren't ever ordering online from this location again. It's not hard to read an order that lists the specific ingredients you want on it, and not get it right. It feels like whoever made it just didn't care if it was what we ordered or not, and just threw random stuff on it. The management needs to do some extra training or something because to have employees who can't do the main part of their job correctly is...
Read moreExtremely hit or miss depending on who's working. The guy that is usually is behind the counter is great. If it's the young Indian lady I'm very sorry for the experience you're about to have. I Have ordered multiple times and when she's behind the counter my orders are never ready even though I submit them 15-20mins prior to arriving. Today when I walked in she was playing with her cellphone. "Oh sorry, I haven't had a chance to make them yet"... Completely empty restaurant. A dad with kids walks in behind me. Now she's running around trying to stock supplies between making my sandwich and apologizing to the guy waiting. Get my sandwiches 10 mins after walking in. Ordering though the app is supposed to make it a quick and easy interaction especially with all this corona mess happening. I will stop ordering from here once I'm no longer...
Read more