Church's Texas Chicken — Restaurant in Muncie

I have visited this location quite a few times now. Once I got a completely fresh order with mix original 8 pc chicken order. I had to wait 20 minutes, but the chicken was good and fresh. It seems anytime after that fresh order I received if I ordered white meat I had to wait. I would never complain about the wait if the order was fresh. However, that has never happened again. I have gotten a combination of fresh and old and dry. If I am waiting everything should be fresh. It seems to take forever for anyone to come to the window and then you have to wait forever for them to return with your order. Today was no exception. I waited behind someone else for awhile. I get to the window just for them to take awhile to come to the window. I finally get my order and go home. I get home just to find out they got my order wrong. I sure didn’t want to make a return trip. Not only was the order wrong, but it wasn’t even close to fresh. The breading was extremely thick. Some parts of the breading were still doughy. I added two chicken breast to my order and got some burritos I didn’t know they had. The strips of chicken in the burrito were cold. I kept holding out hope they would get it right but no more. I am...

The time was 6:30pm so close to dinner time and you would think the busy time to get fresh food. This was the first time eating here. I went through the drive through so can't post on dining area. The fella that took my order was either high as a kite or on something. He was anything but friendly. It was like I inconvenienced him by ordering food. The service was slow which is fine because I thought I was going to get fresh food. WRONG! I ordered the family meal that was on special the 10pcs family dinner. The sides I ordered were mashed potatoes and gravy and fired okra. The okra tasted like it was the first thing they made that day and no one ordered it until I did. Cold, chewy, nasty tasting. The mashed potatoes had a weird taste to them. The chicken was warm but the outside was hit or miss. Some pieces were crispy and hot and some were warm and chewy. I hate this because I love fried chicken and I always try to support local. I figured when it was Hardees and couldn't make it I would support it now that it is Churches. I would probably advise to skip Churches and go to Lee's or KFC. I will try again sometime and hopefully be able to change my review! Until then Lee's & KFC...

Not sure why this place got such awful reviews. The service was fast and friendly! The price is more than other chicken places, but it was worth every cent! We do not have a Church's in Louisville so when I saw that there was going to one in Muncie I was excited...until i read the reviews. I pulled up with skepticism and order one single thigh. I wish I would not have listened to the reviews. My single thigh was hot fresh and ready!! I had not eaten all day so I was still hungry and went to Lee's. The cashier was super nice, but I was served lukewarm chicken and although I wanted famous I got a mixed box...I do not like crunchy chicken! It was definitely flavorless with out the hot sauce that the cashier offered. Plus I am upset that when I pulled the box out of the bag, my foos fell on the floor. I am in town until Thursday and I definitely will be going back for some more...