La Hacienda — Restaurant in Muncie

The new management is a joke, went there for dinner with my wife and 3 kids tonight. Waited an hour for them to bring my sons meal and my wifes and other sons meal showed up a half hour after that. My youngest sons and my food got forgot about. Had to tell 3 of the workers there that they never brought our meals. 30 minutes later they bring my youngest meal and then procedes to leave and i asked if they were going to bring mine and they had forgotten it again. They bring me a meal 20min later and its a kids meal lol so i tell them and by this point we are so mad that we get to go boxes for the meals they acually brought and my wife and kids go out to the car. I wait another 15min and they bring me another kids meal lol i gave up at this point and left. Needless to say 3 attempts to bring the right food by 3 different workers i get the manager and all he can say is sorry and have a good day. Wont be back unless someone else tries running it because these owners have no clue how to run a restaurant. Good luck to anyone else that goes here and i hope you get your order and i hope its right in...

Worst experience I've had at a restaurant in years. Arrived and was immediately seated. Ordered queso dip. It took 40 minutes. Waitress said the kitchen was behind, but we clearly could see her stick it in the microwave in the waitress area. The food took over an hour. We requested no tomato on the taco, it had tomato. Waitress did not even apologize or offer to send back to kitchen. Her response, 'oh, mom can't fix it!' Meaning I can just remove them for my child. I ordered aburrito. It looked like something a beginner cook would make. Hamburger meat, no seasoning, wrapped in a tortilla, with processed nasty cheese microwaved on top. The bill came only to discover we were charged $5.99 for that tiny queso dip that took 40 minutes. The least they could do was comp it since we waited so long. I would not recommend this to anyone. By the way, the do not serve...

First of all the “bartender” seemed she was one something, slurring her words, got my friends order wrong and I could see her struggling to do simple tasks from where I was sitting. She touched our food with her bare hands right in front of us. The place offered us chips but no salsa (did give us some cups to pour the taco sauces 1 red bottle & 1 green bottle for us to dip the chips) sauce... not salsa. Two different things.. the rice was something like out of a can, I did not eat it. I seen her pour yourself a shot of whiskey (crown) in a glass when she thought nobody was looking. This was my first time ever going there and I will never go back there again. Just very unprofessional all around. - not a Mexican in...