We used to love Thai Smile 2. The service has gone way way downhill. What’s worse is that they have grouper on the menu but serve you swai. Grouper is a delicious meaty fish. Swai is a trash Asian catfish. The texture is mealy and gross. So we’ve ordered garlic fish when it WAS grouper. They seared the fish and the fish was incredible. Now they try to pass swai off, don’t tell you that it’s a different fish and are breading it and frying it. The first time this happened, I asked them to ask the kitchen if it was actually grouper because it didn’t have. The texture of grouper. I didn’t find out that it was swai until I had already ordered and started my meal. You have a responsibility NOT to misrepresent your customers!
If this happened once, I’d write it off as an isolated incident. But I went back over a month later to get it hoping it was grouper. It was still on the menu as grouper. I asked before ordering if they could confirm what fish it was… it was swai. No big deal (except that the menu wasn’t updated after serving unsuspecting customers for more than a month at that point), I ordered something else. Next time was a month or two after that. Same story. I ordered something else.
Tonight was the nail in the coffin for me. 2 more months passed. i did my usual ask before ordering what was once my favorite dish. They said it was grouper. I was excited. Got it and immediately knew I had been duped. Took a bite and it was swai. The texture is obvious. It’s one thing if you have trouble getting a product. I own a restaurant. I get it. It’s another thing to flat out lie to people and charge $21 for a dish that should be priced much lower based on the bottom of the barrel fish being served. That’s like saying wagyu and serving choice beef. It’s wrong. I asked. They lied and when I politely told the server that what I was served was not grouper, she caught an attitude and didn’t even try to offer something else. I wasn’t looking for a free meal. I just wanted to order something different. Instead, I shared with my daughter. The check came and the meal I didn’t eat was on the ticket.
Anyway, there is a better option for Thai food in Muncie and they’ll have my business going forward. All you had to do was be honest to your customers. What you’re doing is unethical...
Read moreAfter ordering $80 worth of food for take-out, steamed dumplings shouldn't be the highlight of a 4+ star rated restaurant.
All the meats in the entrees were tough such as the Duck Basil, Sesame Chicken and the beef in the Pad Thai. Notably the sesame chicken was a pile of mushy breading, also one of the first bites taken had a piece of bone in it. The flavor of the duck was good, but with it being dry it wasn't great. The pad thai was good, but again the added beef felt like it had no place in the dish despite it being an option on the order.
The appetizers were already lukewarm. The steamed dumplings tasted good, but the crab rangoon and fried calamari fell flat. The styrofoam containers did not help those 3 dishes to retain heat.
I can only hope that people don't experience the food this way if they eat inside of the restaurant. We ordered for 5:15 PM, but the food seemed like it had sit out for a while.
Maybe it was an off day, so considering that it is definitely 2 stars for what we got from...
Read moreyes yes and just yesssssss! the food here is soooooooooo good! ive had a couple of different items here, their chicken pad thai and yellow curry, soup,....soup sucks...chicken pad thai is everything but has a lil sweet tinge to it and they also provide a cup of rice with it, not sure what thats for....the yellow curry i got as take out-it was like a flavorful party inside my mouth, this also had sweet aftertaste to it....the satay is prettty good too....i think the lunch specials are worth it.although the portions are a tiny bit small....the prices are good too....if and when they're open, check their times theyre hardly ever open but when they are they def clean house. the parking is a little weird. the owner is an eccentrric obnoxious asian man but friendly overall. there's always a diverse group in the restaurant from construction workers to bsu students to families. its decoration is kind of keechy but entertaining. definitely...
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