Bill's Pizza & Pub — Restaurant in Mundelein

My 3 year old with a microwave could have done better.

Seriously I think this was the worst "food" we have ever had the displeasure of putting into our bodies...and we used to eat fast food, that ish isn't food either...

The ample star rating here was definitely not heavily weighted on the inedible crapfest being served on plates, it makes me literally physically nauseous to think about as I write this.

My husband and I have driven past this place many times on long road trips out of the Chicagoland 'burbs and way up North in WI... always pointing it out, so we decided to look it up on trusty ol' Yelp, and were surprised to see high star rating on so many reviews, usually a good sign. We were exhausted, starving, and parched from our long road trip, and decided to give them a try, then hop back on the road for home.

The interior is festively cabiny, up in the woods, which we thought was quaint and interesting. We were seated after crunching our way through the peanut shells to our table. We were hella hungry, so we decided to get an appetizer first, and we tried some mini taco things... not really expecting much, just some food asap while our pizza cooked. Yeah..... these things make Applebees Freezer-to-Microwave-to-Plate technique look fancy... they were horrible! Freezer burned at one point, and processed to all hell, they were just an explosion of heartburn, and vomit in your mouth disgustingfest. So we went back to shelling peanuts, a safer alternative for fueling our hungry bodies.

PLEASE NOTE: IF YOU ARE ALLERGIC TO NUTS AT ALL DO NOT ATTEMPT TO ENTER THIS ESTABLISHMENT!!!! NUTS, SHELLS, A WHOLE MESS EVERYWHERE! STAY AWAY

We saw their double decker pizza creation was greatly popular, and being starvin' marvin' we picked the Hawaiian pizza version of that. But it takes extra..because it's huge.... and a huge waste of money... seriously I would not wish this cat-food resembling, ketchup stained glob on my worst enemy...undercooked and a watery ketchupy "sauce" ooze that is the most disgusting excuse for a "pizza" that I have ever seen...and the tragedy is, they have claimed to have outstanding pizza for decades... So. GROSS.

You could not pay me enough money to ever eat from here again.. EVER!

This should be able to have a rating of NEGATIVE stars, for wasting my time and hard earned money!!!

Definitely one for the books... the books of horribly disgusting non-edible places to never ever visit EVER.

The silver lining to this experience was the only reason this should have even one star, and that was our server...I don't remember his name, perhaps it was Michael? He was stellar, very personable, kind, funny... He really should take his talents else where, he would thrive at any OTHER customer service establishment than this ish hole.

I wish I could have my time and money back after this wretched experience... I feel traumatized...

Please do NOT waste your precious time OR money here... just KEEP ON DRIVING!

This ISH...

My family and I have been patrons here since the 70s. None of us will EVER be returning or ordering from here again.

I had a friend in town, and we stopped by so I could show her how cool this place is, have a pop, and play some games. First off, the bartender had an attitude from the second I got to the bar. She put my two fountain diet cokes on the bar (in front of her, mind you, not I who was buying the drinks), which were $7.50, which is insane, but whatever, I handed my card to pay.

She hands me the receipt and my card and a pen. I point out the card was declined for being expired and tell her hey, first of all, this says declined, second, it says my card is expired, which it clearly is not. She runs it again, it says the same. I ask her to call for help. The problem is not my card; it’s the machine. So now she is pissed as hell, telling me to find another payment, not letting us leave even though we had not touched the fountain diet cokes and would not give me back my card. The only reason we got out of there was I had to say, ‘Give me back my card now or I’m calling the cops.’ So she threw my card at me, told me to get out, and not come back.

She held us in the bar for over ten minutes over what was 100% an issue with their and not my card. I checked with my bank after, and there were no attempted charges at all from Bill’s. Like I get it, I’m a new face inside since we always order nowadays, but we had been coming here since the 70s. To not let us leave over fountain diet cokes we did not touch when I attempted to pay and asked her to get help. There were a total of 4 customers there, so she had no excuse to not see why their system was doing this and instead decided to just be horrible.

Then after not giving me my card back for ten minutes and acting like we were trying to run out on a dinner bill, I was done with this place forever. A normal person would have tried to find out why the system was giving an expired card error on a card that expires in 3 years; they would realize their system is at fault. You cannot refuse to give a card back and not let people leave.

I have worked at many bars back in the day, and when there are payment issues, you take the drinks back and dump them. This was not a tab that had been run up and we could not pay. This was 2 diet cokes untouched on the bar. And there was clearly an issue with their system and not my payment. If she thought she was in the right, she would have said, ‘Good, call the cops,’ not throw my card at me and fake ban me.

So you lost patrons that have been supporting your...

Very disappointed with all of the food. Burger had no flavor, I thought it was a Sams Club product. Absolutely no beef taste. The bowl of chili was slightly bigger than a cup, not worth $4.95. The chili had 5 pieces of mystery meat, 75% beans and a small topping of cheese. A tiny dollop of sour cream was .80 extra. This was not quality sour cream. It was the non-tasting, thickish brand. Asked for more cheese & another very small amount was brought out to me for additional .80. My guest ordered italian beef sandwich with cheese. The beef was rubbery. You could actually pull on it. I had to chew & chew & hope it would be digestable. There was truly no flavor in the beef. In my opinion, the beef was extremely low grade. The bread the beef was laid on was dry & hard. I poured some au jus onto it but this really didn't improve the sandwich. Ordered the wings. HORRIBLE presentation. 7 pieces. 5 pieces were the 2 bone partion & 2 pieves were the drumette. The 2 drumettes were so small/no chicken meat. Wings arrived extremely over deep fried, the color was darkish brown to almost black. Refused to eat this visually disgusting presentation of wings & asked my server to please look at the food & return it to the kitchen. She agreed that 5 boney pieces was unacceptable & said she would not eat the wings either. The wings were renoved from my check. I believe this restaurant can stay in business because it was 50 years ago, the only place in town. Today the restaurant still has very little competition. Locals patronize it because not many more choices of places to eat. The prices are average. There is not 1 item ordered that tasted good. Mostly bland. Nothing ordered arrived to table looking appealing. DRVE PAST BILLS & SAVE YOURSELF MONEY, WASTE OF YOUR VALUABLE TIME & HUGE...