Papa Johns Pizza — Restaurant in Murfreesboro

The worst experience I have ever had ording delivery. All my information was put in the system incorrectly. When I finally called to find out where my pizza was, the ever so delightful Trey (sarcasm) informed me that the pizza was voided because I called in and cancelled the order. Only to find out later that my information was put in incorrectly, phone number AND address (I had double checked before hanging up when placing the order because I have been there and done that before). Trey the delightful then wanted to argue with me that the money was still in my account because voided orders are not orders that are “completed”. Payment is not taken out of our account until the delivery driver comes back to the store, BUT boy oh boy do I wish I could up load a picture of my bank statement. After speaking with 2 managers because there was a shift change, I had to inform the other manager because 1st one left before fixing the issue, my issue is still unresolved. Asked for my funds to be refunded and for the lovely #2 lady manager to have a great night and was hung up on. Again, THE worst experience I have EVER had ordering a...

This place is ok, it isn't the best but it's pizza. My problem is that I tip well digitally. Then my daughter likes to draw on an envelope, put some stickers or some candy in them, and a few of HER dollars as a cash tip. Just as a surprise to cheer up the workers because she works at a food place also and understands the stress ! We loved the idea as it is no contact order and it helps to show its the right house w/o us opening the door.

Today I realized the last driver on 10/16/20 we had not only ripped up the whole envelope she drew on and littered it in my yard, they also threw her stickers in my yard, AND I'm guessing ate the candy or threw it in my yard. Completely disrespectful to throw litter in my yard for absolutely no reason besides a stranger trying to be nice to you because they know your job is not great.

Now my daughter is making us boycott papa johns and it's the only place that delivers to my home. Thanks a lot to whoever did this, you are not cool and DO NOT litter in paying customers yards !!!

The order number was #805380750 on 10/16/20. My driver was a young looking male. That...

Delivery driver was very unprofessional and drove through my neighborhood going speeds over 60 mph putting other. Neighbors at risk. When he was asked by my daughter to place the pizza on the swing right by the door he refused and walked to the furthest place on the front porch to place to food. I have always ordered here and have never NOT had a driver follow ordering instructions or place the food closest to the door. When I called to complain the manager said she was blocking me and I would never be able to order from that store again. Extremely unprofessional. I hope no one got hurt when he left my neighborhood at excessive speeds since we have a lot of walkers In...