I wish i could give 0 stars. Never had an issue until today and I NEVER leave reviews but this was the absolute worst experience. The two girls with the piercings at the counter, utterly inattentive. We waited 10 MINUTES for ONE frappe. They both stood there on their phones, no communication that they were waiting on another employee to come and make the coffee because i guess they were both incapable of doing so. No telling if we were just sitting there for no reason while our drink was ready because out of the three employees, none of them had the decency to say, "hey your drink is ready!" Seriously??? Hire employees who actually care instead of being on...
Read moreHow this Starbucks “grocery” chain has a 4 star is baffling to me. We come in today (July 27, 2024) we say good morning and the barista did not say anything but mumbled under her breath. Then when my husband asked for roasted coffee all she can say is “there’s no roasted coffee” while pointing to the sign. WTH? A coffee shop and not just any coffee shop it’s STARBUCKS!!! NO ROASTED COFFEE???? To make it worse the barista was not the well know friendly great customer service that Starbucks is known for. WORST STARBUCKS EVER! I’ve been a loyal customer since Starbucks came on the scene worst store and...
Read moreThis is absolutely The friendliest Starbucks location in Murfreesboro! Everyone at this location is truly SO kind! I’m always greeted and acknowledged kindly - THIS morning I came in and almost every worker said good morning Destiny and it was a full lobby & everyone was working, , so for literally almost every worker in the store to take a minute and look up and be kind & make little connections with their guests is the reason I come to this location so often. My drinks and food are almost always perfect, In the RARE chance that something is wrong they are so quick and...
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