I had heard good things about this restaurant so my husband and I decided to try it. Since we heard its usually busy, we made reservations in advance. Our reservation was for 6, and we got there at 5:58. I saw a table in the back with a reserved sign and thought that was ours. Nope. We were told to wait (all of the tables were full except the reserved table), even though our reservation was on file. The waitress didn't apologize or explain. We stood awkwardly for quite some time, in the cramped restaurant with 2 other couples who were walk ins, long enough that I almost left. 5 or 10 minutes after we got there, a couple walked in and they seated them at the reserved table. WTH. After all of that, the food was mediocre at best. My husband is Italian and its one of our favorite types of food. The tomato sauce was good but the pasta itself was not. It tasted like stale box pasta. The meatballs were very plain, tasting like plain ground beef. The Alfredo sauce had barely any flavor. I had to put half a shaker of cheese on it before it tasted like anything besides flour, yeah, it tasted like flour and had the consistency of custard. A spoonful stayed on the spoon when turned upside down. I like thick Alfredo but this was so thick it didn't coat the noodles, there was just clumps of it all over. The rest of the meal was extremely awkward with people standing right next to your table waiting for you to finish, awkwardly watching you. At one point my husband asked for a refill on his water and the waitress took his cup and forgot to bring it back. We had to go ask for it back, again, no apology. Overall, service and food were sub par, not terrible...
Read moreDON'T USE THE GRUBHUB APP OR THIS RESTAURANT WILL BAN YOU FOR LIFE AND NEVER LET YOU ORDER AGAIN.
I ordered via Grubhub but had to cancel it. I did so IMMEDIATELY after ordering -- as in, two seconds. I really mean immediately. I do not mean five minutes or even one full minute. Within seconds. They would not have had time to even get the dough out before I canceled.
Either they didn't see the cancellation or they decided to make the order anyways and they are punishing the customer for it.
I placed an order the next day, and the restaurant canceled it twice. I called to explain what happened and asked if I could please place my order. I apologized for the misunderstanding but the employee was extremely rude and asked with an attitude, "are you sure you're not going to cancel ut again?" I said no and explained again that I cancelled the order right away, so it shouldn't have been made and it was not my fault that it was. The employee was again rude and acted as though I was trying to scam their restaurant.
If you place an order with this restaurant, you will not be allowed to cancel it even if you do so immediately. Ordered the wrong thing on accident? Wanted to add to your order? Nope.
And if you do, they will never allow you to order there again and will treat you like a pariah and ban you for life for just using the Grubhub app the way the app...
Read moreAfter a day of hiking we stopped in for what we hoped would be a quick pizza. After sitting down and only seeing 3 other tables it seemed like a score..After waiting 5 minutes for a waitress to see us, the score was trickling into a snore. I ordered drinks for the table and a Moscow mule (but only if you have mint), the waitress left and didn't return for 11 minutes.. before her return I was brought a Moscow mule without mint. Being there with my 3 restless kids I quickly ordered an appetizer platter and a pizza. Little did I know I would be waiting 38 minutes for an appetizer. It was exhausting. The waitress gave us no communication and seemed very unfriendly.. once we finished our appetizer I had my husband make sure the pizza was coming shortly after and sadly it wasn't. It was still 12 minutes out that my husband waited inside for. So I packed up my kids and we drove 30 minutes with a burning hot pizza they saw but couldn't eat. Whew, .. all in all we waited 1 hour 5 minutes for a pizza... the service was bad, but the food was good. For some reason I still paid for the mule.
..I know staffing is hard right now and my experience doesn't accurately represent cummares all the time but tonight was definitely a
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