Baldy's Grill — Restaurant in Murray

I always order from baldy’s with no problem and I have never had a problem with the staff at all and I ordered tonight and the guy took my order and card information the money pulled off my card and I made a partial payment in cash. On my bank account is shows the transaction went through perfectly fine. And the guy said it said some error or something so I then said the transaction went through. So he said I’ll go ahead and send the food so the delivery driver came and brought the food and the delivery driver gave it to me and I told her it took off fine on my bank account I asked if I could keep receipt so if it refunded my card I would call and pay tomorrow she had to call her boss so I said okay closed my door and started eating my food the driver came to my door and demanded she needed to take the food back first of all that’s a sanitary issue once you give food you don’t take it back. So I call the manager and explain to her that I paid for the food and she consistently argued with me and then proceeded to hang up in my face. So I called back and told her that was very rude and unprofessional and she hung up on me again. So I called back and asked for the owners number or corporate and she told me the owner wasn’t working tomorrow and wouldn’t give me a number and she told me that she was a second owner but when I asked for her name she refused to give it to me. These kind of things I do not stand for I’m not saying customers are always right but I genuinely paid for my food and you are going to tell me I didn’t and demand for my food back. I definitely learned a lesson tonight I will not continue to give them my business until this issue is resolved and that woman has some sort of disciplinary action. And if it’s not resolved I’ll be leaving a bad...

Guys, my name's Stacy Roark.Baldys is not a fancy restaurant but they make up for it with being nice and kind. It may not be a beautiful place but the food is awesome. The Philly cheese steak pizza is great and the big pizza has always been good. Why is it the places that arent fancy has the best food. I have just gotten over esophagal cancer and I hadn't got to eat in year and half. I had tasted Baldy's pizza once before being diagnosed In that year and half, Id order the kids pizza and I chew couple bites but wasn't able to swallow it but it helped with the Baldy's withdrawals, lol. I was so excited to finally get to eat normal again instead of feeding tube. Bottom line is,if ya wanna eat awesome pizza at good price,I give it a five star review for treatment, taste , and price. The owners seem very pleasant. In a world so full of grief and any more, a lot of people are cold towards others but not at Baldy's. The little lady that takes orders is so sweet. Its good to see smiles in this day and time and ya get one there. Before this cancer, I was actually bitter toward others.. They had given me up to die but my god and doctors saved my life and wanting to eat Baldy's pizza helped also. Sorry this review was so long but just want people to know that good is still alive and it don't take but a minute to help others and create a...

Just had the most terrible interaction with the owner. They didn't charge our card correctly and were adamant they had no charge at all, I checked my bank app and found they had charged us for a single pizza and instead of listening to me tell them that we had a charge for a portion of the amount on our card after I checked the statement, she demanded we pay again in full because she had "absolutely no charge" on file. Finally got across that we indeed had a charge and we needed to pay the difference. She accused us of being dishonest because we didn't call and tell them the charge amount wasn't correct. Okay, sorry I had faith that you knew how to charge cards correctly and did not check the bank app as soon as the pizza was delivered. All this because of their mistake and on top of that, one of our pizzas was not what we ordered, but I wasn't even going to complain about that. I have been a customer here since 2013, but I guess all good things come to an end. Will no longer order from here. Disappointing...