Cheri Top Drive-In — Restaurant in Muscatine

Sitting here doing this review when I should've just called management, but that's my fault. Anyway, Cherry Top usually has pretty good food. I don't know if it's because it's the end of the year, it's up for sale, or lazy employees, but our food was not good and some of it not edible. I got the pizza burger and onion rings and my partner got the catfish dinner. The catfish was very muddy tasting and overall not good at all. In fact, he couldn't even eat most of it. My pizza burger was good, but the O rings were awful. They smashed them in the bag, which the breading wasn't staying on the O rings anyway, but combined they were basically to bad to eat. I ate 2 of them and decided it wasn't worth how soggy and smashed they were. The service was okay. She wasn't overly friendly, didn't smile or make small talk. I felt rushed. I asked for an explanation on some of their dessert options and she was able to tell me. She got the order correct, except forgetting one thing (I ordered an extra dinner roll). It was a disappointing experience for a $40 meal.

*Edit - In response to the owner's reply to my review - The shrimp basket I've never had and it was simply an error (accidentally hit). I never stated the employees were lazy. I was simply guessing as to why the food wasn't good. Again, I wish I would've called management, but I didn't - I shared that openly. I would think as a manager if you are put off by a review then you would actually try to reach out to the person doing it. Instead it was a critique of my criticism of MY experience at your establishment. I do not know why it tasted muddy to my partner, but I can assure you, I tested it myself and while I can't say it tasted muddy to me, it was awful and not edible! This is a missed opportunity to talk to me directly or to offer to correct my experience and I would've considered taking the review down. Oh well, I guess. I'll take this into consideration the next time I want to blow...

Unfortunately this place has just become janky/unprofessional. First, I waited about 30 minutes for one tenderloin and a shake. Had the environment and service been different that would not be a factor in this review. Second, music blaring out of speakers that was just a bit too loud. Third, carhops really not aware that everything they're saying can be heard by those in the front rows (which I was)...lots of immature banter, swearing, sighs and groans over work. Fourth, I paid with a card (which I'm happy to say is a new feature with this new incarnation as before it was cash only) and the carhop proceeded to lean onto my car like we were old friends while yelling at another carhop to bring her a tablet/card reader. Once she had it, she ran my card and rather than hand me the tablet for my approval she literally asked me, "Do you want to leave a tip? (Me: umm sure (because I don't want to be unkind)) How much?" I'm flabbergasted at the assumption that a. She feels she deserved a tip and b. She thinks it's ok to put someone on the spot like that. Completely unprofessional. I realize this is a casual eating spot but that doesn't mean unprofessional! Everyone needs some customer service training. The final insult was I paid $9 for a tenderloin and a medium shake (which was obviously made well before my sandwich was done because it was almost entirely melted and liquid, no evidence of any real ice cream in it)....completely not worth my time or money. Cannot...

Took 5 of my grand kids and my niece it was 4 of the grand kids first time. We sat in the screened in area equiped with a fly swatter and a bucket with clean soapy water and a towel so if it was sticky or you got it dirty was able to do it without waiting for someone to be available to get I liked that! The screened in area was big enough to have a quite a few people. But the best part was the food all the kids are everything and stated how good it was that's a win in my world! For sure won't have to go home and make anybody,anything. The amount of food we received was nice won't go home hungry for sure. The girls that were working freindly . I like the feeling I get when I go their the car hops the tray that hangs on your window the menu is right on the building nice big lettering.price was fair it's a must to go...