I would give this place ZERO stars all around. Very BAD food and HORRIBLE SERVICE. I was there October 4th a Wednesday night between 5 and 7pm. Not very busy and I sat at the bar, it took the male bartender 15 minutes and I timed it to recognize me sitting there and finally said " umm did you want a drink" This bar tender was useless, very good at not looking at the customers and just walking around. I said I wanted to order food and I had to yell to get his attention. Very BAD bartender. I ordered the 2 meat platter, chicken and turkey. It took forever to get my food and for a whopping $20 it was a waste of money. Tiny portions of meat , tiny tiny coleslaw, no butter for the tiny cornbread. The chicken was ok at best, kind of old , but the turkey was AWEFULL. I took 1 bite and it tasted like it was fresh out of the microwave and was old tasting.
Not 1 of the bartenders asked me how it was or if I needed anything EVER. I wanted a second beer but could not get the guys attention ever and the girl bartender was just as bad I finally got her attention. I then wanted my bill which seamed like a lot of work for the guy bartender to do and again I had to wave the girl down to pay it. She never asked me how my food was and seemed like I was bothering her to pay my bill. I told her that the meat was very bad and tasted like it was microwaved and she gave me a dumb look and said "um ok"
Your bartenders clearly dont care, this was my 2nd time here and the last time was bad as well, bartenders who are lazy, have a "care less" attitude and should NOT be bartending around people that are more then 3 total.
Your food is way over priced for what you get and the last time I had your "world famous" build your own burger and home made fry's. The burger was like a hockey puck, hard and ZERO flavor at all. Whoever runs this bar needs to wake up and hire bartenders who care and know how to treat a customer and want to work.
The guy bartender on this night I was there should be fired he is useless, I watched him just walk around and ignore empty drinks and new people sitting down who WANT A DRINK.
Whoever buys your meat and prepares it is doing a very bad job at it. NEWSFLASH ... buying cheap cuts of meat are going to taste bad no matter how much sauce you put on it and why ask a customer how they want the meat cooked if it comes out hard and burnt to a crisp like your hamburger's? Over cooking it takes all the juice and flavor out of the meat. That is something a real cook learns day 1 of...
Read moreCame here couple times before when it was Marx Pioneer Inn. It changed owners and brand several years ago. We came because I had heard that they had good brisket. And they were right about that.
Its essentially a older home that was converted to a restaurant many years ago. Inside there is a large bar, a dining area (mostly tables for 6), and an outside patio area. The place looks a bit in disrepair (the front porch does not give a great impression), and could really use some TLC. Outside in the back is a volleyball court, kids playground, and a bar.
Came on a Saturday night, around 7pm. There were a handful of people around the bar, and a couple of small groups of diners. Got seated right away. Server got to us right away, but then the service for the rest of the evening was excruciating slow (and inattentive).
We ordered a Sangria and Beer. Apparently the sangria is not on the menu, but they did a good job of making one up. We got served in plastic cups, but saw that others were drinking out of glass (should we have had to ask?).
Ordered the Brisket Sandwich and the Pub Burger. Both came out relatively quickly (although they were waiting a while for the server to bring them to us). Both sandwichs were very good. The burger was flavorful, and hot. The sidewinder fries were also hot and well seasoned. The brisket sandwich was excellent. Couple of slabs of moist brisket, with a nice fat cap. The sweet potato fries were ok, but over seasoned.
After we got our food, our server was MIA. Never came back to ask how things were, and we had to flag them down to get our check. (they were chatting it up with some other employees near the kitchen).
In short, the food was very good. But the atmosphere and the server have a lot to be desired. This one did not make my "got to come...
Read moreWe had a party of 12 with a 6 pm reservation tonight. I was optimistic that even being a Friday night we would get decent service as they called me early in the afternoon suggesting that we pre-order to help them get the food out in a reasonable time. We did pre-order but they didn't hold up their end. 2 fish fries came out rather quick. 10 minutes later another showed up. and on it went with an entree here and a side order there over a total of approximately 25 minutes. In between I went in to get myself another beer only to find my waitress chatting with others. Then another 5 minute wait for the beer. The clincher was that two fish fries never came out. We were told they did but they didn't. When I said that she could come look at the plates in front of us to see for herself she said that they knew that they brought them out and became defensive. Meanwhile two of our guests essentially ate leftovers from our other guests plates. We then were billed for 8 fish fries after receiving 6. Ultimately a manager relented and credited us the two fish fries, essentially saying that he didn't know what was going on. Our further observation was that easily half of the other customers we saw had some sort of issues with their orders and service as well.
What is particularly frustrating is that the food that we did get tasted great. But no amount of good taste will overcome our negative service experience. Never again for us or any of the others...
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