McDonald's — Restaurant in Myrtle Beach

Normally I don't expect much from theses types of places and often avoid them. My 8 year old son had strep and talked me into going there for a last minute dinner, where he could get a fruit and yogurt parfait (being at the CVS next store). So we drive up to place our order then head over to the first window to provide payment. After about 5 mins (feels like a half hour when your just sitting there and every time there is an advance in line the break lights strobe from people taking their cars out of park. I gave a MC debit card. After the swipe and some small machine printer looking device was shaken and hit a few times, I was made aware that the printer was empty, he walked off and got some supplies from the closet in clear view of the window. That was it since he was done with the printer fix and didn't provide the option to try to print again. I was told, after some time that my Chicken will take some time and to pull up to the front (I remember this having had happened to me before so I wasn't shocked). This took the longest I have ever experienced. I counted 5 cars that passed after I pulled over and they all had some time stuck at the register. Still not that worked up apparently I was the only person ordering McChickens that night. Then a rep comes out assuming they had my order but imagine my surprise when it was for a cigarette break 10 feet from my car. I literally looked around for cameras. Maybe 5 mins after that I decided that I am just going to leave, I had only made a small order of under $10 dollars but I wanted to get my son home and was getting aggravated. Just then, the same person that told me that the chicken will take some time, came out with my order. No interest in saying anything other than "ok, by now". I was over it by the time I got home because my focus was on giving my son he's strep meds and getting something in his stomach not to forget joking about the terrible trip to McDonalds to my wife and daughter who had not been with us and where wondering what took so long. I open the bag and there is not Parfait for my son, the only reason I went there. I was, at that point so angry I was about to go back and truly convey to there staff how upset I was when my daughter convinced me to just call and got me the number. The third attempt at calling someone picked up and said the could get me a new parfait for free. I ALREADY PAID FOR IT! I just wanted to tell them off but I realized I what I was in the middle of and it would do me no good. I don't know what I was expecting. They said they where sorry too. I will never pick up this parfait and this location is...

I was at this McDonalds for a late lunch, about a month ago. I ordered my food, then sat down to wait. After ten minutes I got up, walked to the counter where I had ordered, and stood there. No one else was at the counter, things were slow. The lady who had taken my order came over to ask me if I wanted something. I said, "yes, I want my food," and I showed her my receipt. She said "Oh," and laid my receipt down, then walked away. Nothing more happened. About five more minutes went by as I stood there and a manager came over and asked me if I wanted something. I showed her my receipt and said, "Yes, I want my food." She looked at it and said "Oh," just like the first woman, then she walked away. That was the last contact I had with any of the personnel there. I never got any food, although I had paid for it. At the 21 minute mark, I walked out and drove away. I had been eating there 2 or 3 times week over the last 2 years. I love McDonalds, but there are other places to eat. I will never eat there again. That's the worst service I have ever seen at any fast food place. I saw on the receipt that they had an email address, so I wrote all this out and sent it to them. That was more than a month ago and I never got any response. This is the worst customer service I have ever had at a McDonalds. I will never at...

TERRIBLE McDonald's!!! They don't know what "deluxe" means, and the manager was UNPROFESSIONAL as hell!! As you can tell by the receipt...I ordered a Quarter Pounder w/cheese DELUXE, which has lettuce and tomato on it!! Look at my sandwich...NO lettuce and tomato!! This happens to me quite often!! Why??? Flipping burgers and getting the orders correct is very EASY!!! Apparently not to these guys at this Myrtle Beach Mickey D's!! I wouldn't pay them $10 an hour for their incompetence!! The "MANAGER" on duty was even WORSE!! After I brought the burger back to the clerk (Tyrone), the manager yelled at him loudly "What the hell is the matter with you!!??". Tyrone didn't say anything, because I was standing right there! It wasn't Tyrone's fault the sandwich was made incorrectly, yet the "manager" yelled at him, in front of me and an elderly lady that walked in!! This was completely UNPROFESSIONAL and totally UNNECESSARY!! This manager should be fired for that blatant uncalled for RUDE behavior!! To be honest...giving this Myrtle Beach McDonald's one star is generous!! I wish I could leave ZERO stars, because my dining experience was a big fat ZERO!!! FOLKS....avoid this restaurant and it's rude nasty manager and...