Nacho Hippo — Restaurant in Myrtle Beach

If I could leave zero stars on this I would. We waited in line for 30 minutes with half the restaurant being empty, also after the hostess told us FIVE MINUTES. There was literally a line of over 40 people waiting. An individual from the middle of the line came up to the hostess stand and asked how long the wait was and said there wasn’t a wait that they were going to sit everyone now. LOL we have all been waiting. There were hostess bickering in front of everyone because they didn’t know who to sit or who was still taking tables. Finally get to our seat order two drinks, an appetizer and two entrees from one waitress. About 20-25 minutes later, still haven’t even got our drinks a second waitress comes over and asks what we got. Gave our order yet again! Waitress tells us I’ll be right back with your drinks and queso because that’s quick. Came back 15 minutes later with our entrees. Still no drinks or our appetizer. Waitress tells us “the bars backed up”. Brings back our drinks finally and disappears again comes back and goes do you want your check. And I said “how about our appetizer”? She goes “oh ill get it” I then told her I didn’t want it as we already ate our meal. She goes “I’ll take it off the bill”. The waitress looked nothing but bothered and that she didn’t want to do her job or wasn’t competent enough to handle her job. She was not apologetic and didn’t try to correct our experience with even an I’m sorry. Your waitress is the frontline of your business. You may want to fully review how the restaurant at Myrtle beach airport is ran, such a waist of...

My waitress was so sweet and attentive- Caitlyn. The food runner dropped my food off and didn't even look at me, much less ask if I needed anything else. I immediately took off after him to ask for a plate for my food (I ordered two sides and wanted to combine them and eat them off of a normal size plate rather than a tiny side dish). I said sir several times and he didn't hear me, so before he disappeared into the back completely I raised my voice and said 'Sir!' which he finally did hear. I asked him for a plate and he goes 'are you okay' and I said yes, I just need a plate. He said my food was on a plate- it was on one of those little side dishes. I said no- a regular size plate. He hands me a saucer from the bar, so I asked again for a full size plate. He said I will bring one to you. Took him awhile to get it out to me (though they weren't busy), and when he did- he told me not to 'yell' at him to get his attention 'next time' & then walked off before I could respond. The food was good for airport food & Caitlyn was great, but Eddie sucks and I'm sure I'm not the only person who feels this way. Bummer because I will now be flying in and out of here often for work along with my business partners and this is the best restaurant in this airport in my opinion. Guess I will see if Eddie is working next time I visit so I can avoid interacting with him. I made sure to give poor Caitlyn her full 20%. Hope he is kinder to his staff than he was to me- turns out he is...

I recently had a great experience at this airport restaurant the other day and I want to commend Eddie, who was working tirelessly and professionally throughout my visit. He was attentive, gracious, and clearly committed to creating a welcoming environment for all guests—even under pressure.

During my time there, I witnessed Eddie handle an extremely rude and disruptive individual who was loudly yelling across the restaurant, filming him without consent, and causing discomfort to other diners. I saw people’s faces and they were appalled. The situation was tense and public, yet Eddie remained calm, respectful, and direct. He reminded the guest that yelling wasn’t appropriate and continued to serve others with poise and professionalism. I asked his name after this ordeal because I thought he kept his cool.

Eddie’s leadership and work ethic stood out—he was constantly moving, supporting staff, and ensuring guests were taken care of. I typically will not leave reviews but felt compelled to speak on this workers experience after witnessing that unruly patron. She made me so...