Blend Café — Restaurant in Napa

Located on the property of Heritage Resort and Spa, they have coffee and breakfast available beginning as early as 6:30. All the breakfast sandwiches and burritos are pre-made and then heated in a commercial toaster oven. Personally, I think the burrito with chorizo is better than the sandwiches although, be warned, the chorizo can be greasy and soak the tortilla. I ate mine with a fork sans the tortilla. It is also big enough to split. We shared it and it was plenty. From a food perspective, the Blend is definitely better than eating at McDonald's but also not knock-your-socks-off delicious! The coffee shop has pretty good drinks; both cold and hot. I'm a pretty basic vanilla latte guy but even something that simple can vary widely in various coffee shops. This one is decent but not great. All of that being said, I'll give them 3 stars. I hope that helps. Bon...

Very disappointed with the customer service at Blend Café at The Meritage Resort.

I went down to request two sets of utensils because our takeout order didn’t include any.

The employee at the counter, whose name was Yenny (or Jenny), responded by slamming the entire container of forks and knives down in front of me without a word.

It felt unnecessarily rude and completely uncalled for, especially considering I was just trying to get what was missing from our order.

For a place located inside a resort that promotes hospitality and relaxation, this was not the experience I expected.

I hope management takes this kind of...

I wanted to write a review specifically to give a shout out to an awesome employee, Dawa, who was so sweet when I was at the Meritage with my 2 young kids. She went out of her way to make sure we had everything that we needed and gave us advice on how to fill our day with fun activities in the area. When I had questions about where things were, she walked us there rather than just explain. It was so refreshing how kind and accommodating she was, and she helped make sure we had a wonderful stay at the hotel and in Napa. She is a true asset to the Meritage and we’re...