Perfect Twist Pretzels — Restaurant in Nappanee

Food and service used to be great here, but recently has gone downhill. The past several pretzel pockets I have gotten have been in the warmer and were soggy or dried out from sitting too long. They are amazing when fresh, but I hate having to ask for a fresh one every time, but if you don’t you may get one that has sat too long. Today, we got there at 5:20 and they close at 6 o’clock. They refused to make pretzel pockets for us. They said they only sell from their warmer for the last 45 minutes. I’ve been told before that they aren’t supposed to sit in the warmer for more than 10. So they close early and try to only sell off product they know to be poor quality. Never been to a restaurant that closed 45 minutes earlier than the posted closing time. Great place if they would be willing to make fresh food when they are open, but old pretzels are no good. Disappointed with the management of this place as of late. They also increased prices which I thought they should have because their pockets used to be a steal. Now I think they are fairly priced if you can get a...

My son and I stopped in after getting done with an activity at the library and had a snack. It was located only a few minutes away and the parking was convenient. The pretzel bites were good, however they were VERY greasy and I could only eat a small amount due to getting an upset stomach. The seating/inside area was very warm and welcoming. One downside however, is that there are no high chairs or booster seats available. Thankfully my busy kiddo stayed chill more or less, and sat in the chair without issues. The free dip Fridays are also a...

If you love soft pretzels, this is the place. Made,baked while you watch. Options are,basic pretzel, sour cream & onion, 1 coated in sugar. Dipping sauces are honey mustard, horseradish mustard, real cheddar cheese, sour cream. They also have pretzel pockets. Choices are, sausage, ham & cheese, pizza. If you choose the pretzel w/ sugar, fudge dipping sauce. Pretzels Are 2.50 each, dip sauce .50 Pockets 4.50 each . Nice option...