Hardee’s — Restaurant in Nashville-Davidson

Ordered lunch there yesterday. My nephew opened up his sandwich (hot ham and cheese) and a handul of baby spiders were all over it. He yelled out that there were spiders all over his sandwich, I quickly grabbed it from him, wrapped it back up so the spiders would stay in the wrapping. The man working the window was right there as all of this happened. I handed it back to him and told him that the spiders are still all over the sandwich. He walked away from the window with the sandwich, I thought to get a manager. He came back a minute later, and without saying anything, started handing us the rest of our food. I told him that we no longer wanted it and that we would like a refund please. He got the manager and the manager came over, he acted shocked that we were asking for a refund. Asked us why we wanted a refund for all of it. I replied, "because there were spiders in his food." He said that they don't have a spider problem and he's not sure what happened. Eventually apologized and gave us the refund. This might have been a fluke and they don't have a big spider issue. This may be a clean and safe restaurant to eat at, I don't know. But for us it was not....

on 6-15-2018 i visited store 7102 US-70S, Bellevue, TN 37221. that location was recently remodeled. at the time i was there, the place only had 2 other customers sitting. i am disgusted at how it came out. first off the entire lobby smelled of body odor, as they were preparing my food, i noticed fries on the floor in the kitchen area that had been stepped on several times a dirty kitchen. when i went to get my drinks i noticed the fountain machines looked sticky and dirty, and the mixture for root beer was severely off it tasted too much of the syrup. when i get the food home the fries tasted like cardboard they are terrible. the hamburgers were so dried up as if they were cooked hours earlier. overall very disappointing and we will never go there again. there are two other restaurants next door and they are so much better than...

This used to be one of my favorite places. But the last coke of times I went through the drive through I was given old food. The first time it happened I talked to the manager when I went back. I explained to him what hapoened , and he was apologized. And said he would address the issue. But to my surprise, the same thing happened again. I went through the drive through again and ordered the same thing 2 chilli cheese dogs and a small fry. When I got home the same thing you could see that the hot dogs where old and had been sitting there for a while. I am very dissappointedand will not be a customer again. How ever I will be contacting the corporate office. It is not that difficult to give good customer service. And if that's the best that crew can do. You need a whole new staff. I gave 1 star. But you really don't...