So I come here every so often so get Horchata, ice cream with my boys, or even one of the snacks. Never really had an issue. Not so much an issue of quality of food but of service. However yesterday was a different story. I went in with a co-worker and wanted to try one of their tortas. The lady who attended us had an attitude from the start, almost as if she had no desire to be there. I asked her for what I wanted waited patiently. As I watched her make it, she put it together rather sloppily. She kind of just threw the lettuce, onions, jalapenos, and tomatoes up there and didn't care how it looked. Her attempt to slice it in half basically smashed it down and half of the ingredients practically came out. Now, I would have let this slide but I asked for 2 Horchatas. After she slammed that onto the counter, she then proceeded to charge me incorrectly. She charged me for 2 tortas and 1 Horchata (which added $5 to my total). Money is not an issue for me. Her attitude?...
Read moreI have been here several times since Baskin Robbins closed down the street. The first time I went in, I was greeted with a modern and spotless ice cream parlor. The variety of flavors made my head spin. I don't know how many, but if Baskin Robbins had 2 cases of ice cream flavors, this place had 5! An assorted of the regular stuff you'd expect, then a plethora of tropical flavors as well as many I had never heard of. I tried the passion fruit and WOW!!! WHAT AN EXPLOSION OF FLAVOR IN MY MOUTH!!! Let's just say that I was very disappointed when my cup was empty! If all the flavors taste like that, it should be dubbed the best parlor in Nashville! I do have a suggestion for the owner. Please branch out to make ice cream cakes! I wanted to get one for my dad's birthday, but you don't make them. Too bad! Your ice creams would make great...
Read moreIf I could rate this a 0 I would. I have continuously tried to give this place a chance. Dissapoinment every time. The rice ice cream is stale. The chicharones are not always fresh and sometimes burned. The agua de chia is not consistent and sometimes is just water or biter. So many more negative trips that would not fit here and today we got here at 9pm and they were already closed. There hours are said to be 10am - 10pm. When I called a young lady answered the phone and I asked the hours and she said supposed to be 10am - 10pm but when we work we close at 9pm because we have school. School is not open tomorrow and even if it was they should at least have someone who is going to stay all night till the time they close. If not change the hours and you won't have problem. Don't think I will ever go back and won't recommend to...
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