Waffle House — Restaurant in Nashville-Davidson

It's almost a sin to visit a southern state without going to a Waffle House (WH) for breakfast/brunch or late night festivities...or perhaps it's just the way I think? Regardless, my family and I visited Nashville for the first time and discovered that there was a WH near our hotel. We opted to eat at this WH location on 25 Nov 2024 for brunch. When we walked in, there were a few tables open and ~five open spots at the counter. I thought we would get seated right away but one of the employees instructed us to have a seat and will get called when there's an open table available to us. I was a bit confused at first considering all the open tables that were available to us, but oh well...just following instructions.

After about 4-5 minutes of waiting, I decided to go up and ask if we could just sit at the counter but the same employee mentioned they were "short staffed" and to give them a few. It wasn't until additional customers walked in (after us) and they were told by another employee to pick a table, that I decided to think, "WTF?" Luckily the customers acknowledged that we were there before them and the fact that the (Shift Supervisor I think), Kelsey, stepped in and was kind enough to tell us to grab whatever table/seat we wanted, resulted in our immediate seating afterwards. At that point, the experience got better.

As I was alluding to earlier, Kelsey was phenomenal. Aside from seating us, she was our primary server at the counter and did such a remarkable job the entire time - she was highly attentive, professional, friendly, and efficient. Considering all the different things she was doing at once, at an increased speed, I was impressed at how she operated. This was indicative of the outstanding service she provided the entire time we ate there, and most likely what she provides to the public 24/7.

We ordered two All-Star Breakfasts w/Bacon, Peanut Butter Chip Waffle, Chocolate Chip Waffle, Classic Waffle, Texas Breakfast Melt w/Hash Browns, side of Grits, side of Ham, two coffees, and juice. Everything tasted just as I remembered, except I wish my Texas Toast was a little more crispier and that the grits tasted more fresh. Aside from that, it was a pleasurable meal. Warning to the public: If you decide to eat at the counter, be careful if you're sitting at the last two seats closest to the cash register because the sink is right beyond the counter. The further you keep your food/drink away from you, the higher the chance water/soap may get splashed into your stuff. A couple of times I saw the water get splashed towards my plates when employees were washing things, but I just looked at it as extra flavor in my food.

The prices are reasonable and always have been at this franchise - it definitely doesn't break the bank eating at WH. I highly respect this business for always supporting the active men and women of the Armed Forces including its Veterans - thank you for that! Overall, we enjoyed our experience here and I recommend this WH location...

An Oasis of Kindness When I Needed It Most There are moments in life that test your patience, and then there are moments that threaten to shatter it completely. My car sputtering to a powerless, silent halt in the middle of traffic was one of those moments. With a sinking feeling of dread, I managed to coast into the nearest parking lot, a small island of asphalt that happened to belong to a Waffle House. As I stepped out of my vehicle, the familiar, cheerful yellow sign felt less like a beacon for breakfast and more like a spotlight on my misfortune. I’m no master mechanic, but I can handle the basics. Popping the hood, I diagnosed the problem as something I could fix, but it would take time, tools, and a whole lot of greasy effort right here in this public space. I braced myself for the inevitable tap on the shoulder, the manager telling me I couldn’t turn their lot into a personal garage and that I’d have to call a tow truck. That tap on the shoulder never came. Instead, a friendly face appeared at my side. It was one of the cooks, on what looked like a quick break. "Everything alright out here?" he asked, not with suspicion, but with genuine concern. I explained the situation, expecting a sigh, but he just nodded. "Well, take your time. Let us know if you need anything." That simple act of decency set the tone for the next two hours. As I wrestled with bolts and wires, the staff treated me not as a nuisance, but as a neighbor in a tough spot. A server came out with a tall glass of iced water, placing it on the curb beside me without me even asking. "Looks like hot work," she said with a smile before returning inside. Throughout the ordeal, they would offer periodic, encouraging check-ins from the doorway—a thumbs-up, a quick "How's it coming along?"—never hovering, but always making it clear that I was welcome. They created an atmosphere of safety and support. In a world that often feels rushed and transactional, their unsolicited kindness was a profound comfort. They had no obligation to me; I wasn't even a paying customer at that point. Yet, they offered me grace and space without a second thought. When the engine finally roared back to life, the feeling of relief was immense. Before leaving, I went inside to thank them properly and order a celebratory meal. They brushed off my gratitude with humble smiles, saying they were just happy to see I got it working. I never got their names, but I’ll never forget their actions. That day, the staff of that Waffle House did more than serve waffles; they served a masterclass in human kindness, turning a moment of crisis into a powerful reminder that good people are everywhere. They were a true sanctuary, and their decency was the best thing...

we decided to battle a blizzard of mass and unequaled proportions for a friend's birthday and walk to the waffle House from our home two blocks away we were greeted with negative attitudes and disdain towards our service animal whom we had to carry into the restaurant and all the way along the trip because of the negative 20 + below freezing temperatures that we battled just to visit the waffle house this evening. we were also told we're only allowed to do to go food even though we were the only one in the entire store there were plates of dirty dishes on every table from people who clearly had already been eating there at the table in a full dining open restaurant atmosphere the staff felt it more important to wrap fake presidents for their fake Christmas tree then to care for the four guests who battled the craziest winter storm the area had seen in years. upon ordering after 15 minutes of non-contact service or even greeting we were asked if we were actually there to order food and we replied why yes why do you think we're still here why do you think we told you we wanted food when we walked in the door and that to go knowing they would be sending us walking with a service animal and friend on their birthday whom none of us were intoxicated or had it even been inviting this evening back out into relentless health hazard winter storms because they did not feel it necessary to service in-house on this occasion the food was actually prepared and tasted phenomenal the service once we were totaled up and actually tipped I'm assuming an amount irregularly received by our team member she was confused at the fact the gratuity was at to us the bare minimum 20% but had we actually been greeted and offered and enjoyed good service usually a 100% on 100% considering every single one of us are in the service industry and our owners of hospitality establishments in that local area have a Merry Christmas hope it's going to be better next time waffle House always has a soft spot for...